Looking at HMI Concepts for Highly Automated Vehicles: Permanent vs. Context-Adaptive Information Presentation

• Published in: Open psychology Vol. 4; no. 1; pp. 231 - 248
• Main Authors: Hollander, Cornelia, Hartwich, Franziska, Krems, Josef F.
• Format: Journal Article
• Language: English
• Published: De Gruyter 15-09-2022
• Subjects: autonomous driving; driving simulator study; eye tracking; in-vehicle human machine interfaces (HMIs); trust in automation
• ISSN: 2543-8883; 2543-8883
• DOI: 10.1515/psych-2022-0124

To facilitate the usage and expected benefits of higher-level automated vehicles, passengers’ distrust and safety concerns should be reduced through increasing system transparency (ST) by providing driving-related information. We therefore examined the effects of ST on passengers’ gaze behavior during driving, trust in automated driving and evaluation of different human-machine interface (HMI) concepts. In a driving simulator, 50 participants experienced three identical highly automated drives under three HMI conditions: no HMI (only conventional speedometer), context-adaptive HMI (all system information only available in more complex situations) or permanent HMI (all system information permanently available). Compared to driving without HMI, the introduction of the two HMIs resulted in significantly higher usage of the center stack display (i.e. gazes towards the HMIs), which was accompanied by significantly higher trust ratings. The considerable differences in information availability provided by the context-adaptive versus permanent HMI did not reflect in similarly considerable differences regarding the passengers’ gaze behavior or accompanied trust ratings. Additionally, user experience evaluations expressed preferences for the context-adaptive HMI. Hence, the permanent HMI did not seem to create benefits over the context-adaptive HMI, supporting the usage of more economical, context-adaptive HMIs in higher-level automated vehicles.