Redesigning patient care roles: a case study

Many hospitals and health care systems have reacted to changes in health care over the last 10 years through operational redesign. This article provides a graphic and detailed discussion of how one institution dealt with a core redesign issue--changing provider roles and how they affect service, qua...

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Bibliographic Details
Published in:	Quality management in health care Vol. 4; no. 1; p. 40
Main Authors:	Rabinowitz, B, Davis, C T, Litwin, R
Format:	Journal Article
Language:	English
Published:	United States 1995
Subjects:	Decision Making, Organizational Hospital Bed Capacity, 500 and over Hospital Restructuring - economics Hospital Restructuring - organization & administration Hospital Restructuring - standards Hospitals, Community - organization & administration Hospitals, Teaching - organization & administration Humans Job Description Management Quality Circles - organization & administration Management Quality Circles - standards Models, Organizational New Jersey Organizational Culture Patient-Centered Care - economics Patient-Centered Care - organization & administration Patient-Centered Care - standards Task Performance and Analysis Total Quality Management - organization & administration New Jersey
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Summary:	Many hospitals and health care systems have reacted to changes in health care over the last 10 years through operational redesign. This article provides a graphic and detailed discussion of how one institution dealt with a core redesign issue--changing provider roles and how they affect service, quality, and cost.
ISSN:	1063-8628
DOI:	10.1097/00019514-199504010-00005