Descriptions of verbal communication errors between staff. An analysis of 84 root cause analysis-reports from Danish hospitals

Poor teamwork and communication between healthcare staff are correlated to patient safety incidents. However, the organisational factors responsible for these issues are unexplored. Root cause analyses (RCA) use human factors thinking to analyse the systems behind severe patient safety incidents. Th...

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Bibliographic Details

Published in:	BMJ quality & safety Vol. 20; no. 3; p. 268
Main Authors:	Rabøl, Louise Isager, Andersen, Mette Lehmann, Østergaard, Doris, Bjørn, Brian, Lilja, Beth, Mogensen, Torben
Format:	Journal Article
Language:	English
Published:	England 01-03-2011
Subjects:	Communication Continuity of Patient Care Cooperative Behavior Denmark Humans Interdisciplinary Communication Personnel, Hospital Denmark
Online Access:	Get more information
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