Implementation of a Business Intelligence Solution: A Case Study of a Workforce and Staffing Solutions Company

In the digital age in which we are currently living, information is considered a fundamental resource for companies, playing an important role in their strategic planning and decision-making process. This high volume of information that exists leads to the need to filter it, with companies having to...

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Bibliographic Details
Main Author:	de Sousa Freitas Ferreira, José Eduardo
Format:	Dissertation
Language:	English
Published:	ProQuest Dissertations & Theses 01-01-2022
Subjects:	Business intelligence software Chief executive officers Computer science Corporate culture Cost control Customers Data mining Data warehouses Decision making Decision support systems Information science Information systems Information Technology Management Online transaction processing Operations research Organizational behavior Planning Product lines Skills Supply chains
Online Access:	Get full text
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Summary:	In the digital age in which we are currently living, information is considered a fundamental resource for companies, playing an important role in their strategic planning and decision-making process. This high volume of information that exists leads to the need to filter it, with companies having to be able to implement systems that can extract and analyze the data produced by organizations. Business intelligence (BI) systems respond to this need, providing the ability to extract and analyze information much faster in order to improve the decision-making process.In this report, it was made a description of the processes carried out during the curricular internship at the company DevScope, S.A., where a BI solution was developed for one of its clients, the “HR Connect” company, to respond to a problem identified by the company. This problem was the lack of quick information gathering that the Chief Executive Officer (CEO), so that he was able to understand the current situation of the company at all times. HR Connect, a company that operates in the human resources sector, wanted a solution to be developed that would serve as a decision support system, capable of extracting the data contained in the various data sources and presenting the information collected through dashboards.To understand the importance that the development and implementation of a BI solution can have for an improvement in the performance of an organization, a literature review was carried out on this topic, and the solution was then implemented in accordance with the customer’s needs. Throughout this report, all the steps followed for the implementation of the BI solution are described, to understand the importance that it can have for an improvement in decision making.
ISBN:	9798382506555