Search Results - "de Haes, Hanneke JCJM"

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    Trends in patient satisfaction in Dutch university medical centers: room for improvement for all by Kleefstra, Sophia M, Zandbelt, Linda C, de Haes, Hanneke J C J M, Kool, Rudolf B

    Published in BMC health services research (19-03-2015)
    “…Results of patient satisfaction research provide hospitals areas for quality improvement. Although it may take several years to achieve such improvement, not…”
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    Journal Article
  2. 2

    The psychophysiology of medical communication. Linking two worlds of research by Hulsman, Robert L, Smets, Ellen M.A, Karemaker, John M, de Haes, Hanneke J.C.J.M

    Published in Patient education and counseling (01-09-2011)
    “…Abstract Objective Medical communication is goal oriented behavior. As such, it can be modeled as a chain of decisions, resulting from cognitive and emotional…”
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