Search Results - "de Haes, Hanneke JCJM"
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Trends in patient satisfaction in Dutch university medical centers: room for improvement for all
Published in BMC health services research (19-03-2015)“…Results of patient satisfaction research provide hospitals areas for quality improvement. Although it may take several years to achieve such improvement, not…”
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The psychophysiology of medical communication. Linking two worlds of research
Published in Patient education and counseling (01-09-2011)“…Abstract Objective Medical communication is goal oriented behavior. As such, it can be modeled as a chain of decisions, resulting from cognitive and emotional…”
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Communication in general practice: the Second Dutch National Study
Published in Patient education and counseling (01-10-2004)Get full text
Journal Article