APPLICATION OF FMEA FOR IMPROVEMENT IN THE MANUFACTURING PROCESS OF MOBILE PHONES IN A FACTORY OF THE INDUSTRIAL POLE OF MANAUS

The objective of this paper is to analyze the excess of failures in a mobile phone line production in order to make process improvements in a factory of the industrial pole of Manaus (PIM) by using FMEA methodology (Failure Mode, effect analysis). The excess of failures was an extremely influential...

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Bibliographic Details
Published in:	International Journal for Quality Research Vol. 13; no. 4; pp. 1021 - 1036
Main Authors:	da Mota Batista, Samuel Sandy, de Oliveira, Marcelo Albuquerque, Reis, Dércio Luiz, de Mattos Veroneze, Gabriela, da Silva Maciel, Raíssa Lorena
Format:	Journal Article
Language:	English
Published:	Kragujevac University of Kragujevac, Faculty of Engineering 01-01-2019 Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
Subjects:	Cell phones Customer satisfaction Failure analysis Failure modes fmea process quality management Reduction
Online Access:	Get full text
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Summary:	The objective of this paper is to analyze the excess of failures in a mobile phone line production in order to make process improvements in a factory of the industrial pole of Manaus (PIM) by using FMEA methodology (Failure Mode, effect analysis). The excess of failures was an extremely influential aggravating factor by its customer, since the increase of the productive capacity in the company would be determined by the reduction of the percentage of failures or increase of YIELD from the conception of the product until the final phase of its life. Tracing the root causes is an important step in improving manufacturing processes for reducing failures. The impact of this is the reduction in industrial costs and an increase in the quality index of the product, ensuring customer satisfaction in having to produce its product in a factory that operates under condition the EMS (Electronic Manufacturing Services).
ISSN:	1800-6450 1800-7473
DOI:	10.24874/IJQR13.04-18