Search Results - "Yu, Heyao (Chandler)"
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Are socially responsible firms in the U.S. tourism and hospitality industry better off during COVID-19?
Published in Tourism management (1982) (01-08-2021)Get full text
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Transformation of Consumer Expectations for Well-Being in Hospitality: A Systems Framework
Published in Journal of hospitality & tourism research (Washington, D.C.) (01-05-2023)“…Systemic shifts in consumer preferences and expectations are not new, and can often be accelerated by major environmental events. Early evidence suggests that…”
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What really matters: an exploratory sequential mixed-method study of women’s hospitality professional identities
Published in International journal of contemporary hospitality management (03-11-2023)“…Purpose Through the lens of professional identity (PID), this paper aims to examine what matters to women when reflecting on their professions in hospitality…”
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The influence of empathy on food allergy training effectiveness: An experimental study with foodservice employees in the U.S
Published in International journal of hospitality management (01-05-2024)“…This study aimed to examine the effects of empathy intervention on food allergy training through a between-subjects factorial experiment. A total of 388…”
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Boycotting Asian restaurants: The effect of mortality salience, contagion name, and media exposure on boycotting
Published in International journal of hospitality management (01-10-2022)“…During the pandemic, many Asian-related hospitality businesses have been experiencing an uptick of discriminatory boycotting from customers. However, due to…”
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