Search Results - "Wang, Wai Ming"
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Slack resources and quality performance: case of a mega health care organization
Published in The International journal of quality & reliability management (08-05-2018)“…Purpose Prior studies have examined the relationship between budgetary slack and short-termism of management within a profit-seeking business environment. The…”
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Journal Article -
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A Blockchain and AutoML Approach for Open and Automated Customer Service
Published in IEEE transactions on industrial informatics (01-06-2019)“…Customer service is transforming from traditional manual service toward automated service, which utilizes different computational informatics to achieve a…”
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Journal Article -
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Managing knowledge in the construction industry through computational generation of semi-fiction narratives
Published in Journal of knowledge management (04-04-2016)“…Purpose Narratives are useful to educate novices to learn from the past in a safe environment. For some high-risk industries, narratives for lessons learnt are…”
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Journal Article -
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Computational narrative simulation for organizational learning
Published 01-01-2009“…Organizational learning (OL) is one of the most important capabilities for the survival of an organization. Organizations need to have the dynamic capabilities…”
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Dissertation -
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Computational narrative simulation for organizational learning
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Dissertation