Search Results - "Vasconcelos, José Braga"
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Business process management heuristics in IT service management: a case study for incident management
Published in Computational and mathematical organization theory (01-09-2021)“…This research aims to understand how Business process management (BPM) can be applied for the improvement of Information Technology service management (ITSM)…”
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The Impact of Perioperative Data Science in Hospital Knowledge Management
Published in Journal of medical systems (01-02-2019)“…Conservative practices, such as manual registry have limited scope regarding preoperative, intraoperative and postoperative decision making, knowledge…”
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Toward robotic process automation implementation: an end-to-end perspective
Published in Business process management journal (06-04-2020)“…Purpose Robotic process automation (RPA) seeks to automate business processes, using software robots that interact with systems through their user interface,…”
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A knowledge management approach to capture organizational learning networks
Published in International journal of information management (01-12-2017)“…Effective knowledge management practices in organizations are focused on knowledge creation and knowledge transfer activities. Thus, intelligence and…”
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Competence management in knowledge intensive organizations using consensual knowledge and ontologies
Published in Information systems frontiers (01-12-2016)“…This article describes an architecture suitable for use in a competence management system for knowledge intensive organizations (KIOs). The underlying…”
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The application of knowledge management to software evolution
Published in International journal of information management (01-02-2017)“…In complex software development projects, consistent planning and communication between the stakeholders is crucial for effective collaboration across the…”
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Business Analytics and Big Data
Published in International journal of information management (01-06-2019)Get full text
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A special issue on knowledge and competence management: Developing Enterprise solutions
Published in Information systems frontiers (01-12-2016)Get full text
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Special section on data science and business intelligence
Published in International journal of information management (01-12-2017)Get full text
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A special section on knowledge management and engineering
Published in International journal of information management (01-02-2017)Get full text
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Business analytics and big data
Published in International journal of information management (01-06-2019)Get full text
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Special Section: Business Analytics and Big Data
Published in International journal of information management (01-06-2019)Get full text
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IT-Business Strategic Alignment in Social Era
Published in 2019 14th Iberian Conference on Information Systems and Technologies (CISTI) (01-06-2019)“…The problem discussed in this paper is the paradox associated with the hundreds of contributions of the scientific community over three decades, mainly…”
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Conference Proceeding -
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A knowledge management architecture for information technology services delivery
Published in 2018 13th Iberian Conference on Information Systems and Technologies (CISTI) (01-06-2018)“…This research paper aims to integrate knowledge management and data science practices with information technology services. Knowledge Management is a…”
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Conference Proceeding -
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A knowledge management system for analysis of organisational log files
Published in 2018 13th Iberian Conference on Information Systems and Technologies (CISTI) (01-06-2018)“…This paper presents a research approach for the analysis of organisational log files. The purpose of log file analysis is to provide information about how the…”
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Conference Proceeding