Search Results - "Tk, Manku"

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    Meeting patient expectations of care: the major determinant of satisfaction with out-of-hours primary medical care? by McKinley, RK, Stevenson, K, Adams, S, Manku-Scott, TK

    Published in Family practice (01-08-2002)
    “…Background. Client or consumer expectation is considered to influence their satisfaction with the service provided, but its importance has not been quantified…”
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    Journal Article