Search Results - "The Journal of business communication (1973)"

Examining the Effects of Internal Communication and Emotional Culture on Employees’ Organizational Identification by Yue, Cen April, Men, Linjuan Rita, Ferguson, Mary Ann

“…As one of the first empirical attempts investigating the emerging role of positive emotional culture within organizations, the study examined how a symmetrical…”
Get full text

Signaling, Verification, and Identification: The Way Corporate Social Advocacy Generates Brand Loyalty on Social Media by Park, Keonyoung, Jiang, Hua

“…Scholars have become increasingly interested in the importance of corporate social advocacy to an organization’s bottom line. However, few researchers have…”
Get full text

The Role of Public Skepticism and Distrust in the Process of CSR Communication by Kim, Sora, Rim, Hyejoon

“…Through a cross-sectional online survey, this study examines the moderated mediation model of public skepticism toward organizational altruism and public…”
Get full text

Exploring the Impact of Internal Communication on Employee Psychological Well-Being During the COVID-19 Pandemic: The Mediating Role of Employee Organizational Trust by Qin, Yufan Sunny, Men, Linjuan Rita

“…This study examines whether and how internal communication at different levels (i.e., corporate symmetrical communication and supportive peer communication)…”
Get full text

Driving Employee Engagement through CSR Communication and Employee Perceived Motives: The Role of CSR-Related Social Media Engagement and Job Engagement by Jiang, Hua, Luo, Yi

“…Employee engagement and corporate social responsibility (CSR) are two important issues attracting an increasing amount of attention from both business…”
Get full text

Fostering Employee Trust via Effective Supervisory Communication during the COVID-19 Pandemic: Through the Lens of Motivating Language Theory by Men, Linjuan Rita, Qin, Yufan Sunny, Jin, Jie

“…This study examines how supervisory leadership communication during the COVID-19 pandemic fostered employee trust through the lens of motivating language…”
Get full text

Dynamics of Symmetrical Communication Within Organizations: The Impacts of Channel Usage of CEO, Managers, and Peers by Lee, Yeunjae

“…Focusing on channels used by members of the organization in different positions, this study aims to examine the antecedents of two-way symmetrical…”
Get full text

The Interaction Effect of Crisis Communication and Social Support on The Emotional Exhaustion of University Employees during the COVID-19 Crisis by Charoensukmongkol, Peerayuth, Phungsoonthorn, Tipnuch

“…Although formal communication from an organization’s management is crucial during a crisis to reduce the uncertainties of employee, less is known about the…”
Get full text

Supervisor Phubbing Phenomenon in Organizations: Determinants and Impacts by Yasin, Raja Mehtab, Bashir, Sajid, Abeele, Mariek Vanden, Bartels, Jos

“…Supervisor phubbing occurs when supervisors use their mobile phone during an interaction with a subordinate. This study explores the effects of supervisor…”
Get full text

Shaping Corporate Character Through Symmetrical Communication: The Effects on Employee-Organization Relationships by Men, Linjuan Rita, Sung, Yongjun

“…This study investigates how corporate character is shaped by organizational symmetrical communication and its effects on the quality of employee-organization…”
Get full text

The Role of Symmetrical Internal Communication in Improving Employee Experiences and Organizational Identification During COVID-19 Pandemic-Induced Organizational Change by Sun, Ruoyu, Li, Jo-Yun Queenie, Lee, Yeunjae, Tao, Weiting

“…Integrating strategic internal communication research with organizational change literature and organizational support theory, this study proposes a…”
Get full text

Commentary: The Role of Internal Communication in Fostering Employee Advocacy: An Exploratory Study by Thelen, Patrick D., Men, Linjuan Rita

“…Employee advocacy has become a buzzword that has captured the interest of organizations. Despite the increased attention, employee advocacy is an understudied…”
Get full text

The Effect of Respect: Respectful Communication at Work Drives Resiliency, Engagement, and Job Satisfaction among Early Career Employees by LaGree, Danielle, Houston, Brian, Duffy, Margaret, Shin, Haejung

“…Today’s business leaders face an unprecedented challenge of engaging and retaining young workers. We examined two facets of workplace respect to determine how…”
Get full text

Firm-Determined or Consumer-Determined Corporate Social Responsibility (CSR)? Examining the Effects of Choice-of-Cause in Cause-Related Marketing by Tao, Weiting, Ji, Yi Grace

“…As a widely practiced form of corporate social responsibility (CSR), cause-related marketing (CRM) programs have been considered effective in generating…”
Get full text

The Value of Brand Fans during a Crisis: Exploring the Roles of Response Strategy, Source, and Brand Identification by Lim, Hayoung Sally, Brown-Devlin, Natalie

“…Using a two (crisis response strategy: diminish vs. rebuild) × three (source: brand organization vs. brand executive vs. brand fan) experimental design, this…”
Get full text

Social Media Influencer Effects on CSR Communication: The Role of Influencer Leadership in Opinion and Taste by Cheng, Yang, Hung-Baesecke, Chun-Ju Flora, Chen, Yi-Ru Regina

“…With the prevalence of social media usage among consumers, brands have increasingly utilized paid social media influencer (SMI) endorsements in their corporate…”
Get full text

Toward a Relational Theory of Employee Engagement: Understanding Authenticity, Transparency, and Employee Behaviors by Jiang, Hua, Shen, Hongmei

“…Based on the relationship management paradigm and the job demands-resources model, we proposed a relational theory of employee engagement integrating…”
Get full text

Organizational Information and Communication Technologies and Their Influence on Communication Visibility and Perceived Proximity by van Zoonen, Ward, Sivunen, Anu, Rice, Ronald E., Treem, Jeffrey W.

“…This study investigates the relationships between the use of various organizational ICTs, communication visibility, and perceived proximity to distant…”
Get full text

Measuring the Readability of Sustainability Reports: A Corpus-Based Analysis Through Standard Formulae and NLP by Smeuninx, Nils, De Clerck, Bernard, Aerts, Walter

“…This study characterises and problematises the language of corporate reporting along region, industry, genre, and content lines by applying readability…”
Get full text

Evaluating Communication Effectiveness Through Eye Tracking: Benefits, State of the Art, and Unresolved Questions by Casado-Aranda, Luis-Alberto, Sánchez-Fernández, Juan, Ibáñez-Zapata, José-Ángel

“…Modern eye-tracking techniques have opened a new door of opportunities for evaluating communication effectiveness in a way that minimizes cognitive biases and…”
Get full text