A corporate sustainability maturity model for readiness assessment: a three-step development strategy

A corporate sustainability maturity model for readiness assessment: a three-step development strategy

PurposeOne of the main challenges of organisations today is how to navigate their development into ideal sustainable organisations. However, each readiness level requires a different rubric of indicators. Therefore, this study develops a corporate sustainability maturity model (CSMM), which can be u...

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Bibliographic Details
Published in:International journal of productivity and performance management Vol. 70; no. 5; pp. 1162 - 1186
Main Authors: Sari, Yenny, Hidayatno, Akhmad, Suzianti, Amalia, Hartono, Markus, Susanto, Harman
Format: Journal Article
Language:English
Published: Bradford Emerald Publishing Limited 02-06-2021
Emerald Group Publishing Limited
Subjects:
Business metrics
Content analysis
Domains
Environmental impact
External pressure
Indicators
Internal pressure
Literature reviews
Performance evaluation
Performance management
Social responsibility
Society
Structural equation modeling
Sustainability reporting
Sustainable development
Indonesia
Corporate sustainability
Structural equation modeling
Maturity model
Systematic literature review
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Summary:PurposeOne of the main challenges of organisations today is how to navigate their development into ideal sustainable organisations. However, each readiness level requires a different rubric of indicators. Therefore, this study develops a corporate sustainability maturity model (CSMM), which can be used by organisations to conduct self-assessments, identify their current sustainability maturity levels and transition into mature sustainable organisations.Design/methodology/approachThis CSMM comprises various maturity domains, sub-domains and levels as well as a rubric of indicators for assessing the maturity of corporate sustainability. In its development, a systematic literature review examined existing maturity models, after which a pilot study, based on the literature review, content analysis and expert interviews, was used to create a prototype of the CSSM. Finally, the model was refined and expanded by considering practitioners' feedback and the tendencies of other sustainability maturity models.FindingsOn the basis of the findings, some Indonesian organisations conducted sustainability activities, without having a strategic plan. Moreover, the factors driving organisations to conduct sustainability efforts included external and internal pressure. However, typical factors, such as awareness of sustainability and organisational reputation gained from conducting sustainability activities, were insignificant in the sample.Originality/valueThis CSMM is the first sustainability maturity model developed for readiness assessment in an Indonesian context. Through this CSMM, organisations can determine their current readiness level of sustainability maturity and choose the correct indicators to help improve each sustainability domain in the matrix.
ISSN:1741-0401
1758-6658
DOI:10.1108/IJPPM-10-2019-0481