Characteristics of veterans using Veterans Affairs community-based outpatient clinics

Characteristics of veterans using Veterans Affairs community-based outpatient clinics

In the late 1990s, the Department of Veterans Affairs (VA) initiated a system of community-based outpatient clinics to enhance access to care. The purpose of this study was to explore factors that may be related to veterans' desire to transfer care from VA-based to community clinics. Among 1,45...

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Bibliographic Details
Published in:Journal of health care for the poor and underserved Vol. 13; no. 3; p. 334
Main Authors: Borowsky, Steven J, Nelson, David B, Nugent, Sean M, Bradley, Jenni L, Hamann, Paul R, Stolee, Claire J, Rubins, Hanna B
Format: Journal Article
Language:English
Published: United States 01-08-2002
Subjects:
Aged
Ambulatory Care Facilities - utilization
Community Health Services - utilization
Demography
Eligibility Determination
Female
Health Status Indicators
Humans
Male
Middle Aged
Minnesota - epidemiology
Multivariate Analysis
Outpatients - classification
Outpatients - statistics & numerical data
Patient Satisfaction
United States
United States Department of Veterans Affairs
Veterans - classification
Veterans - statistics & numerical data
United States
Minnesota
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Summary:In the late 1990s, the Department of Veterans Affairs (VA) initiated a system of community-based outpatient clinics to enhance access to care. The purpose of this study was to explore factors that may be related to veterans' desire to transfer care from VA-based to community clinics. Among 1,452 veterans who were currently receiving VA clinic care and were eligible for care in two community-based clinics in rural Minnesota, 85 percent responded to a survey. Fifty-four percent of respondents requested community-based outpatient clinic care. Multivariate analysis revealed that veterans less satisfied with VA care were more likely to request a transfer to a community clinic, whereas Veterans SF-36 scale scores were not strongly associated with request for community-based outpatient clinic care. Veterans who had more VA clinic visits were less likely to request community-based outpatient clinic care. The likelihood of requesting also varied across the VA facilities and by VA eligibility level.
ISSN:1049-2089
DOI:10.1177/10408902013003006