Search Results - "Steiner, Dirk D"
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Web accessibility: Filtering redundant and irrelevant information improves website usability for blind users
Published in International journal of human-computer studies (01-03-2018)“…•Applying accessibility norms does not guarantee a good experience for blind users.•Web design should take into account the specific needs of blind…”
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Backlash against counter‐stereotypical leader emotions and the role of follower affect in leader evaluations
Published in Journal of applied social psychology (01-08-2022)“…The goal of this research was to replicate findings related to followers’ negative evaluations of leaders expressing counter‐stereotypical emotions (e.g.,…”
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Leader's Conveyed Emotional Labor and Leadership Evaluations: The Moderating Role of Gender
Published in Journal of personnel psychology (01-07-2024)“…We examined whether leader gender moderated the relationship between leader's conveyed emotional labor (EL) strategies and followers' leadership evaluations…”
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Must "Service With a Smile" Be Stressful? The Moderating Role of Personal Control for American and French Employees
Published in Journal of applied psychology (01-09-2005)“…Suppressing and faking emotional expressions depletes personal resources and predicts job strain for customer-contact employees. The authors argue that…”
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Emotion display rules at work in the global service economy: the special case of the customer
Published in Journal of service management (22-06-2010)“…Purpose - The purpose of this paper is to illustrate how emotion display rules are influenced by relational, occupational, and cultural expectations.Design…”
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Voice in the Void: From Voice to Acquiescent Silence over Time as Learned Helplessness in Organizations
Published in Revista de psicología del trabajo y de las organizaciones (01-08-2024)“…Organizational members may be reluctant to express opinions or concerns because they feel that speaking out is futile. This phenomenon, named “acquiescent…”
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Development and Validation of the Workplace Decisional Balance Scale for Exercise (WDBex) in a French Sample
Published in Journal of occupational and environmental medicine (01-10-2021)“…Objective: Despite positive effects of physical activity programs in the workplace, an appropriate measurement instrument to capture employees’ decisional…”
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Surface acting in service: A two-context examination of customer power and politeness
Published in Human relations (New York) (01-05-2015)“…To date, the role of employee perceptions of customers has largely been overlooked in the emotional labor literature, particularly in the area of customer…”
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When Rating Format Induces Different Rating Processes: The Effects of Descriptive and Evaluative Rating Modes on Discriminability and Accuracy
Published in Journal of business and psychology (01-12-2015)“…Purpose We examined how different kinds of rating formats, and their interaction with purposes of rating (administrative vs. developmental), induced different…”
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LeverAge: A European network to leverage the multi-age workforce
Published in Work, aging and retirement (27-09-2024)“…Abstract Bringing together 150+ scholars and practitioners from 50+ countries, and funded by the European Commission, COST Action LeverAge…”
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Fairness Reactions to Selection Methods: An Italian study
Published in International journal of selection and assessment (01-06-2007)“…This study examined the fairness reactions to 10 personnel selection methods in a sample of Italian students. University students (N=137) were asked to rate…”
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Test-Taker Reactions to the Selection Process: Effects of Outcome Favorability, Explanations, and Voice on Fairness Perceptions
Published in Journal of applied social psychology (01-12-2007)“…This study examined the effects of providing an explanation and voice on fairness perceptions and reactions of test takers under favorable and unfavorable…”
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The Psychology of Voice and Performance Capabilities in Masculine and Feminine Cultures and Contexts
Published in Journal of personality and social psychology (01-10-2010)“…In this article, we examine the hypothesis that in masculine cultures or in other contexts that emphasize competitive achievement, those with higher…”
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The Importance of Organizational Justice in Personnel Selection: Defining When Selection Fairness Really Matters
Published in International journal of selection and assessment (01-03-2004)“…The purpose of this paper is to examine the usefulness of the organizational justice approach to applicant reactions. We begin with an overview of the research…”
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Fairness Reactions to Personnel Selection Techniques in France and the United States
Published in Journal of applied psychology (01-04-1996)“…The authors examined the bases for fairness reactions to different selection practices and considered cross-cultural differences in these reactions by…”
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Social Acceptance of Exhibiting Optimism
Published in Current research in social psychology (28-10-2008)“…The present experiments examined how people exhibiting an optimistic outlook on the future are judged. The research tested and compared social acceptance of…”
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Emerging Perspectives on Values in Organizations. Research in Social Issues in Management Series
Published 2003“…This volume considers the central role of values inherent in fairness perceptions and offers new ways to view values related to fairness, as well as…”
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A construct-oriented analysis of individual-level polychronicity
Published in Journal of managerial psychology (01-06-1999)“…This paper provided construct validity evidence for polychronicity in two related studies. Study 1 assessed the relationship between individuals' stated…”
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Emerging Perspectives on Managing Organizational Justice. Research in Social Issues in Management Series
Published 2002“…The theme of this volume is new perspectives on organizational justice (OJ). It considers justice beyond the organizational context by recognizing that what…”
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Development and Validation of the Workplace Decisional Balance scale for Exercise (WDBex) in a French sample
Published in Journal of occupational and environmental medicine (11-08-2021)Get full text
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