Search Results - "Stahl, Heinz K."

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    Linking customer lifetime value with shareholder value by Stahl, Heinz K., Matzler, Kurt, Hinterhuber, Hans H.

    Published in Industrial marketing management (01-05-2003)
    “…The measurement of customer lifetime value has become a key issue for developing and maintaining long-term profitable customer relationships. It plays a…”
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    Journal Article
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