Operational nursing managers' experiences of clinical supervision at a Johannesburg Hospital

Clinical supervision is pivotal in supporting nurses in rendering quality, safe patient care. Therefore, it is essential to understand clinical supervision from operational nursing managers' context to define existing challenges and propose suitable recommendations. This study aimed to explor...

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Bibliographic Details
Published in:	Curationis (Pretoria) Vol. 47; no. 1; pp. e1 - e9
Main Authors:	Shongwe, Bonginkosi I, Downing, Charlene, Nene, Sanele
Format:	Journal Article
Language:	English
Published:	South Africa African Online Scientific Information Systems (Pty) Ltd t/a AOSIS 24-05-2024 AOSIS (Pty) Ltd AOSIS Democratic Nursing Organisation of South Africa (DENOSA)
Subjects:	Adult Attitude of Health Personnel Biology Care and treatment clinical supervision Data analysis Data collection Ethics Evidence-based medicine Evidence-based nursing Evidence-based practice Female Health Care Sciences & Services Health Policy & Services Hospitals Humans Interpersonal relations Interviews Male managers Medical care Middle Aged mixed method research design Nurse Administrators - psychology Nurse Administrators - standards Nurse Administrators - statistics & numerical data Nurses Nursing Nursing care Nursing, Supervisory - standards Nursing, Supervisory - statistics & numerical data Original Research Patient safety Patients Population public hospital Qualitative Research Quality management Questionnaires Research methodology South Africa Supervision Surveys and Questionnaires Validity Work hours South Africa mixed method research design patient safety managers clinical supervision public hospital
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Summary:	Clinical supervision is pivotal in supporting nurses in rendering quality, safe patient care. Therefore, it is essential to understand clinical supervision from operational nursing managers' context to define existing challenges and propose suitable recommendations. This study aimed to explore and describe operational nursing managers' experiences of clinical supervision within the context of an academic hospital in Gauteng province and propose evidence-based practice recommendations to improve patient safety and the quality of clinical supervision. An exploratory, sequential, mixed-method design was used and implemented over two phases to take advantage of the strengths of both the qualitative and quantitative research designs. Unstructured individual interviews were conducted to collect data in phase one, and an adapted Manchester Clinical Supervision Scale (MCSS) questionnaire was used to collect data in phase two. Operational nursing managers work in stressful conditions and environments with a gross shortage of staff and tools of the trade while being expected to deliver high-quality and safe nursing care. Of the sampled respondents, 36% (n = 17) were dissatisfied with the supervision they received, while 64% (n = 30) were indifferent in the sense that they did not think it was adequate or inadequate. Clinical supervisors should be trained and supported in clinical supervision, with regular workshops on interpersonal relations.Contribution: A clearer understanding of clinical supervision within the hospital context and evidence-based practice recommendations to improve patient safety and the quality of clinical supervision.
Bibliography:	ObjectType-Article-1 SourceType-Scholarly Journals-1 ObjectType-Feature-2 content type line 23
ISSN:	0379-8577 2223-6279 2223-6279
DOI:	10.4102/curationis.v47i1.2521