Search Results - "Romano, Nicholas C."

Electronic customer relationship management: Revisiting the general principles of usability and resistance – an integrative implementation framework by Fjermestad, Jerry, Romano, Nicholas C.

“…Electronic customer relationship management (eCRM) has become the latest paradigm in the world of customer relationship management. Recent business surveys…”
Get full text

E-relationship marketing: changes in traditional marketing as an outcome of electronic customer relationship management by Sue Scullin, Shannon, Fjermestad, Jerry, Romano, Nicholas C.

“…Marketing concepts and definitions have remained relatively unchanged until recently. Electronic customer relationship management (eCRM) has forced marketing…”
Get full text

The CMC Interactivity Model: How Interactivity Enhances Communication Quality and Process Satisfaction in Lean-Media Groups by Lowry, Paul Benjamin, Romano, Nicholas C., Jenkins, Jeffrey L., Guthrie, Randy W.

“…Process satisfaction is one important determinant of work group collaborative system adoption, continuance, and performance. We explicate the computermediated…”
Get full text

Foundation for the Study of Computer-Supported Collaborative Learning Requiring Immersive Presence by SHARDA, RAMESH, ROMANO Jr, NICHOLAS C., LUCCA, JOYCE A., WEISER, MARK, SCHEETS, GEORGE, CHUNG, JONG-MOON, SLEEZER, CATHERINE M.

“…The dramatic increase in distance learning (DL) enrollments in higher education is likely to continue. However, research on DL, which includes psychomotor,…”
Get full text

The Impact of Group Size and Social Presence on Small-Group Communication: Does Computer-Mediated Communication Make a Difference? by Lowry, Paul Benjamin, Roberts, Tom L., Romano, Nicholas C., Cheney, Paul D., Hightower, Ross T.

“…This study evaluates the impact of varying group size and social presence on small-group communication. It compares key communication factors—faceto-face (FtF)…”
Get full text

What signal is your inspection team sending to each other? Using a shared collaborative interface to improve shared cognition and implicit coordination in error-detection teams by Lowry, Paul Benjamin, Roberts, Tom L., Romano, Nicholas C.

“…Coordination theory, created in a collaborative HCI context, has long emphasized the importance of implicit coordination. Such coordination is possible through…”
Get full text

Creative Problem Solving in GSS Groups: Do Creative Styles Matter? by Ray, Deepa K., Romano, Nicholas C.

“…Creative groups drive innovation and organizational change and collaborative systems can be used to pool creative team members across the globe. How individual…”
Get full text

A Methodology for Analyzing Web-Based Qualitative Data by Romano, Nicholas C., Donovan, Christina, Chen, Hsinchun, Nunamaker, Jay F.

“…The volume of qualitative data (QD) available via the Internet is growing at an increasing pace and firms are anxious to extract and understand users' thought…”
Get full text

Increasing Intellectual Bandwidth: Generating Value from Intellectual Capital with Information Technology by Nunamaker, Jay F, Romano, Nicholas C, Robert Owen Briggs

“…An organization's Intellectual Bandwidth (IB) is its capacity to transform External Domain Knowledge (EDK) into Intellectual Capital (IC), and to convert IC…”
Get full text

E-commerce Relationship Marketing by Fjermestab, Jerry, Romano Jr, Nicholas C

“…E-commerce marketing is at the intersection of information systems technology (i.e. supply chain management, enterprise resource planning, customer…”
Get full text

Cross-organizational and cross-border IS/IT collaboration by Romano, Nicholas C., Pick, James B.

Get full text

Electronic Commerce Customer Relationship Management: An Assessment of Research by Romano Jr, Nicholas C., Fjermestad, Jerry

“…The status and maturity of electronic commerce customer relationship management (ECCRM), an emerging subfield of management information systems (MIS), are…”
Get full text

Preface to the focus theme on eCRM by Romano, Nicholas C., Fjermestad, Jerry L.

Get full text

Introduction to Personalization, Privacy and Identity Disclosure in Virtual Society Minitrack by Romano Jr, Nicholas C., Fjermestad, Jerry

Get full text

Introduction to Cross-Organizational and Cross-Border IS/IT Collaboration Minitrack by Romano Jr, Nicholas C., Pick, James B.

Get full text

Technology-Supported Small Group Interaction: Extending a Tradition of Leading Research for Virtual Teams and Global Organizations by Romano, Nicholas C., Lowry, Paul Benjamin, Roberts, Tom L.

“…Introduction to the current special issue, focusing on technology-supported small group interaction. The goal of the issue is to increase interdisciplinary…”
Get full text

Journal Self-Citation V: Coercive Journal Self-Citation – Manipulations to Increase Impact Factors May Do More Harm than Good in the Long Run by Romano Jr, Nicholas C.

“…Journal self-citation and its effect on impact factors is a much more controversial and hotly debated topic than most academics realize. In this paper I…”
Get full text

Electronic customer relationship management by Fjermestad, Jerry, Romano, Nicholas C

“…Electronic customer relationship management (eCRM) has become the latest paradigm in the world of customer relationship management. Recent business surveys…”
Get full text

Computer-Supported Collaborative Learning Requiring Immersive Presence (CSCLIP): An Introduction by Romano, Nicholas C, Sharda, Ramesh, Lucca, Joyce

“…The dramatic increase in distance learning (DL) enrollments in higher education is likely to continue. However, research on DL that includes psychomotor,…”
Get full text

Introduction to the Special Issue on Virtual Communities and Personalization in E-Commerce by Schubert, Petra, Romano, Nicholas, Fjermestad, Jerry

Get full text