Knowledge integration, teamwork and performance in health care

Knowledge integration, teamwork and performance in health care

Knowledge integration is the process of building shared mental models. The integration of the diverse knowledge of the health professions in shared mental models is a precondition for effective teamwork and team performance. As it is known that different groups of health care professionals often ten...

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Bibliographic Details
Published in:Journal of health organization and management Vol. 30; no. 2; pp. 227 - 243
Main Authors: Körner, Mirjam, Lippenberger, Corinna, Becker, Sonja, Reichler, Lars, Müller, Christian, Zimmermann, Linda, Rundel, Manfred, Baumeister, Harald
Format: Journal Article
Language:English
Published: England Emerald Group Publishing Limited 01-01-2016
Subjects:
Collaboration
Communication
Cooperation
Cooperative Behavior
Cross-Sectional Studies
Decision making
Efficiency
Group performance
Health administration
Health care
Health care management
Humans
Integrated care
Interdisciplinary aspects
Knowledge
Knowledge Management
Length of stay
Mediation
Medical personnel
Mental health
Mental models
Multidisciplinary teams
Objectives
Patient-Centered Care
Patients
Perceptions
Professionals
Professions
Quality of Health Care
Questionnaires
Regression analysis
Rehabilitation
Rehabilitation Centers
Surveys and Questionnaires
Teams
Teamwork
Germany
Health care
Shared mental model
Knowledge integration
Questionnaires
Knowledge sharing
Teams
Teamwork
Performance
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Summary:Knowledge integration is the process of building shared mental models. The integration of the diverse knowledge of the health professions in shared mental models is a precondition for effective teamwork and team performance. As it is known that different groups of health care professionals often tend to work in isolation, the authors compared the perceptions of knowledge integration. It can be expected that based on this isolation, knowledge integration is assessed differently. The purpose of this paper is to test these differences in the perception of knowledge integration between the professional groups and to identify to what extent knowledge integration predicts perceptions of teamwork and team performance and to determine if teamwork has a mediating effect. The study is a multi-center cross-sectional study with a descriptive-explorative design. Data were collected by means of a staff questionnaire for all health care professionals working in the rehabilitation clinics. The results showed that there are significant differences in knowledge integration within interprofessional health care teams. Furthermore, it could be shown that knowledge integration is significantly related to patient-centered teamwork as well as to team performance. Mediation analysis revealed partial mediation of the effect of knowledge integration on team performance through teamwork. PRACTICAL/IMPLICATIONS: In practice, the results of the study provide a valuable starting point for team development interventions. This is the first study that explored knowledge integration in medical rehabilitation teams and its relation to patient-centered teamwork and team performance.
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ISSN:1477-7266
1758-7247
DOI:10.1108/jhom-12-2014-0217