Employee retention factors for South African higher education institutions : a case study

The success of the most competitive companies throughout the world, including higher education institutions, lies in their highly skilled employees on which these institutions spend millions to retain. Literature reveals the cost of losing best employees to be enormous - beyond monetary quantificati...

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Bibliographic Details
Published in:SA Journal of Human Resource Management Vol. 3; no. 2; pp. 36 - 40
Main Authors: Rankhumise, E.M., Netswera, F.G.
Format: Journal Article
Language:English
Published: AOSIS 01-01-2005
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Summary:The success of the most competitive companies throughout the world, including higher education institutions, lies in their highly skilled employees on which these institutions spend millions to retain. Literature reveals the cost of losing best employees to be enormous - beyond monetary quantification. Also worth noting is that the loss of one competent employee to a competitor institution strengthens the competitor's advantage. This case study analysed human resources turnover data, and interviewed academic managers and employees in order to examine the possible employee retention factors for a higher education institution in South Africa. The findings reveal different institutional interests between institutional managers and employees. The former are concerned more about profits, business sustenance and justification for spending, while the latter are driven by introverted interests such as development, monetary rewards and personal fulfilment. Die sukses van die mededingendste maatskappye regoor die wêreld, insluitende tersiêre opleidingsinstansies, lê in hulle hoogs opgeleide werknemers, en hierdie instansies spandeer miljoene om hierdie werknemers te behou. Volgens die literatuur is die koste verbonde aan die verlies van die beste werknemers enorm - baie meer as wat in geld uitgedruk kan word. Wat ook merkwaardig is, is dat die verlies van een bevoegde werknemer aan 'n mededingende instansie die mededinger se voordeel versterk. In hierdie gevallestudie is menslikehulpbronomsetdata ontleed en onderhoude met akademiese bestuurders en werknemers gevoer ten einde moontlike werknemerbehoudfaktore vir 'n tersiêre opleidingsinstansie in Suid-Afrika te ondersoek. Die bevindinge openbaar uiteenlopende institusionele belange tussen institusionele bestuurders en werknemers. Eersgenoemde is meer gemoeid met die wins, besigheidsinstandhouding en regverdiging vir besteding terwyl laasgenoemde gedryf word deur interne belange soos ontwikkeling, geldelike belonings en persoonlike tevredenheid.
ISSN:1683-7584
2071-078X
DOI:10.4102/sajhrm.v3i2.64