Search Results - "Rai, Bharatendra K."
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Resilience and competitiveness of small and medium size enterprises: an empirical research
Published in International journal of production research (15-09-2011)“…A small- or medium-sized enterprise (SME) is normally a company that employs about 50-200 people. Because of the globalisation of market and operations, and…”
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Service quality and its impact on customers’ behavioural intentions and satisfaction: an empirical study of the Indian life insurance sector
Published in Total quality management & business excellence (07-06-2018)“…The purpose of this paper is to investigate customer-perceived service quality dimensions, satisfaction, and behavioural intentions in the context of the…”
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E-Procurement adoption in the Southcoast SMEs
Published in International journal of production economics (01-11-2009)“…E-Commerce is expected to play a major role in the 21st century global market. Of the various E-commerce models (B2B, B2C, B2E and B2G), B2B has been…”
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Human resource management in a healthcare environment: framework and case study
Published in Industrial and commercial training (03-10-2016)“…Purpose The purpose of this paper is to develop a framework for the improvement of healthcare services through an effective human resource management system…”
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Warranty Spend Forecasting for Subsystem Failures Influenced by Calendar Month Seasonality
Published in IEEE transactions on reliability (01-12-2009)“…Although the need for collecting warranty data originated from financial reasons, it is also extensively used for modeling and analysis to support managerial…”
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