Search Results - "Rahimi, Roya"

Impact of Customer Relationship Management on Customer Satisfaction: The Case of a Budget Hotel Chain by Rahimi, Roya, Kozak, Metin

“…Customer Relationship Management (CRM) can bring many benefits to the hotel business, though there are some associated challenges. Such challenges often bring…”
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Effect of Hope-oriented group counseling on mental health of infertile women with failed IVF cycles: a randomized controlled trial by Rahimi, Roya, Hasanpour, Shirin, Mirghafourvand, Mojgan, Esmaeilpour, Khalil

“…Abstract Background Considering the prevalence of infertility in the community and the consequences of failure of infertility treatments on women’s mental…”
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Smoking cessation pharmacotherapy; varenicline or bupropion? by Rahimi, Fatemeh, Massoudifar, Ali, Rahimi, Roya

“…Objectives Tobacco smoking is a worldwide health problem and one of the leading causes of premature deaths in last years. As there are lots of researches…”
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Travel motivations of Iranian tourists to Turkey and their satisfaction level with all-inclusive package tours by Ozturk, Yuksel, Allahyari San, Rana, Okumus, Fevzi, Rahimi, Roya

“…This study aims to investigate Iranian tourists’ travel motivations to Turkey and their satisfaction level with all-inclusive package tours to this country…”
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Experienced international business traveller’s behaviour in Iran: A partial least squares path modelling analysis by Rezaei, Sajad, Shahijan, Milad Kalantari, Valaei, Naser, Rahimi, Roya, Ismail, Wan Khairuzzaman Wan

“…Few researchers have examined travellers’ experience with destinations despite the importance of their attitudes, behaviour and perception in selecting…”
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Unraveling the diverse nature of service quality in a sharing economy by Priporas, Constantinos-Vasilios, Stylos, Nikolaos, Rahimi, Roya, Vedanthachari, Lakshmi Narasimhan

“…Purpose This paper aims to investigate customers’ perceptions of the service quality facets of Airbnb accommodation using social exchange theory as a suitable…”
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Customer relationship management (people, process and technology) and organisational culture in hotels: Which traits matter? by Rahimi, Roya

“…Purpose The purpose of this study is to examine the impact of four organisational cultural traits of adaptability, consistency, involvement and mission on the…”
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Organizational Culture and Customer Relationship Management: A Simple Linear Regression Analysis by Rahimi, Roya

“…This study investigates the combine effect of organizational culture factors on implementing customer relationship management (CRM) in hotels. A questionnaire…”
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Bibliometric studies in tourism by Koseoglu, Mehmet Ali, Rahimi, Roya, Okumus, Fevzi, Liu, Jingyan

“…•This study evaluates progress on bibliometric studies in tourism.•Systematic review studies emerged as the major group.•Relatively few studies utilized…”
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Implementing Customer Relationship Management (CRM) in hotel industry from organizational culture perspective: Case of a chain hotel in the UK by Rahimi, Roya, Gunlu, Ebru

“…Purpose The purpose of this research is to empirically investigate the impact of organizational culture on implementing customer relationship management (CRM)…”
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Shattering the ceiling: exploring culture and religion’s impact on female empowerment in the Nigerian hospitality industry by Ukachukwu, Amara, Rahimi, Roya

“…PurposeThis study addresses the persistent impact of patriarchal societal structures on women’s empowerment in Nigeria, where social power, political authority…”
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Customer relationship management (people, process and technology) and organisational culture in hotels by Rahimi, Roya

“…Purpose The purpose of this study is to examine the impact of four organisational cultural traits of adaptability, consistency, involvement and mission on the…”
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Investigating the effects of service recovery strategies on consumer forgiveness and post-trust in the food delivery sector by Gannon, Martin, Taheri, Babak, Thompson, Jamie, Rahimi, Roya, Okumus, Bendegul

“…Underpinned by coping theory, this study investigates the extent to which service recovery strategies (e.g., firm-level apologies; compensation; feedback…”
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Guest editorial by Taheri, Babak, Rahimi, Roya

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Guest editorial by Taheri, Babak, Rahimi, Roya

“…[...]the goal of this special issue was to encourage new theoretical and empirical development on sustainability and CSR studies in the hospitality and tourism…”
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Unraveling the diverse nature of service quality in a sharing economy: A social exchange theory perspective of Airbnb accommodation by Priporas, Constantinos-Vasilios, Stylos, Nikolaos, Rahimi, Roya, Vedanthachari, Lakshmi Narasimhan

“…PurposeThis paper aims to investigate customers’ perceptions of the service quality facets of Airbnb accommodation using social exchange theory as a suitable…”
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Decoding organisational attractiveness: a fuzzy multi-criteria decision-making approach by Vatankhah, Sanaz, Roodbari, Hamid, Rahimi, Roya, Oraee, Atrina

“…Purpose High-skilled employees are crucial for sustained competitive advantage of organisations. In the “war for talent”, organisations must position…”
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Predicting hotel attractiveness via personality traits of applicants: The moderating role of self-esteem and work experience by Bellou, Victoria, Stylos, Nikolaos, Rahimi, Roya

“…Purpose Despite the fact that hotels rely heavily upon frontline employees, extant evidence on what makes a hotel attractive in the eyes of job applicants is…”
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Exploring contract cheating in further education: student engagement and academic integrity challenges by Rahimi, Roya, Jones, Jenni, Bailey, Carol

“…Contract cheating is a challenging problem facing higher and further education providers (HE and FE) worldwide. In the UK, contract cheating has been…”
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Operational Conditions Analysis for Memristive Stateful Logics - A Study on IMPLY and TMSL by Rahimi Disfani, Roya, TaheriNejad, Nima, Valinataj, Mojtaba

“…Memristive technology is a promising emerging technology, which can be used as storage and processing element. Memristors are non-volatile, compact, fast, and…”
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