Search Results - "Pruyn, Ad"
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Measuring the experience of hospitality: Scale development and validation
Published in International journal of hospitality management (01-10-2017)“…This paper identifies what customers experience as hospitality and subsequently presents a novel and compact assessment scale for measuring customers’…”
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2
When Visual Product Features Speak the Same Language: Effects of Shape-Typeface Congruence on Brand Perception and Price Expectations
Published in The Journal of product innovation management (01-07-2011)“…Recent studies in marketing research and consumer psychology indicate that congruence, as opposed to incongruence, of symbolic meanings connoted across or…”
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3
Come in please: a virtual reality study on entrance design factors influencing the experience of hospitality
Published in Journal of environmental psychology (01-09-2023)“…This study aims to explore how entrance design aspects impact the experience of hospitality. In Virtual Reality, the embodied effects of entrance design…”
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4
Comfortable seating: The influence of seating comfort and acoustic comfort on customers’ experience of hospitality in a self-service restaurant
Published in Applied ergonomics (01-11-2019)“…Does comfort in a restaurant influence people's experienced hospitality? Effects of seating comfort and acoustic comfort on the experience of hospitality were…”
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5
You are what you wear: Brand personality influences on consumer impression formation
Published in Journal of business research (01-06-2007)“…The present study examines the role of brands in the process of impression formation. The article examines the hypothesis that brand personality traits may…”
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Measuring perceived cleanliness in service environments: Scale development and validation
Published in International journal of hospitality management (01-10-2019)“…•The research contributes to the gap in the knowledge on customer perceptions of cleanliness.•The concept of perceived cleanliness and its underlying…”
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7
The path of least resistance: Regulatory resource depletion and the effectiveness of social influence techniques
Published in Journal of business research (01-10-2008)“…Two experiments examine the role of regulatory resource depletion in the effectiveness of social influence techniques aimed at inducing consumer compliance…”
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8
Rest in peace? Brand-induced mortality salience and consumer behavior
Published in Journal of business research (01-10-2008)“…The present research examines the hypothesis that brands can automatically activate mortality-related thoughts and, in turn, affect consumer behavior. Terror…”
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9
Into the light: effects of the presence of cleaning staff on customer experience
Published in Facilities (Bradford, West Yorkshire, England) (04-02-2019)“…Purpose The purpose of this paper is to determine how the presence of cleaning staff affects perceptions and satisfaction of train passengers. Day-time…”
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10
The Impact of Employee Communication and Perceived External Prestige on Organizational Identification
Published in Academy of Management journal (01-10-2001)“…Employees' organizational identification was measured in three organizations. Results show that employee communication augments perceived external prestige and…”
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11
Forewarned is forearmed: Conserving self-control strength to resist social influence
Published in Journal of experimental social psychology (01-11-2010)“…Recent research has shown that resisting persuasion involves active self-regulation. Resisting an influence attempt consumes self-regulatory resources, and in…”
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12
With or without you: Interactive effects of retail density and need for affiliation on shopping pleasure and spending
Published in Journal of business research (01-08-2012)“…A shopping trip is a not only a goal-directed activity for acquiring a desired product but also a social experience involving fellow shoppers. Crowding…”
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13
Human and spatial dimensions of retail density: Revisiting the role of perceived control
Published in Psychology & marketing (01-04-2008)“…Previous research in environmental psychology and consumer behavior has demonstrated mostly negative effects of human density on consumer experience in retail…”
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14
Cleanliness unravelled: a review and integration of literature
Published in Journal of facilities management (30-10-2018)“…Purpose The purpose of this paper is to present a systematic literature review on stimulus, organism and response variables related to actual and perceived…”
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15
It takes time to tango: The relative importance of values versus traits in consumer brand relationships
Published in Journal of consumer behaviour (01-11-2018)“…Brand managers have several options in their quest to connect their brands with consumers. They may stress functional brand attributes and benefits, their…”
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16
Exploring cleanliness in the Dutch facilities management industry: a Delphi approach
Published in Facilities (Bradford, West Yorkshire, England) (21-08-2018)“…Purpose This paper aims to identify antecedents that influence perceived cleanliness by consulting experts and end-users in the field of facilities management…”
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17
Symbolic Meaning Integration in Design and its Influence on Product and Brand Evaluation
Published in International journal of design (01-08-2009)“…Previous research and theorizing in product design and consumer psychology testifies to the importance of congruence among symbolic meanings connoted through…”
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18
When fit fosters favoring: The role of private self-focus
Published in Journal of experimental social psychology (01-01-2011)“…The present research extends work on the ‘the value from fit’ principle by showing that regulatory fit effects on persuasion and behavioral compliance are…”
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19
Matching Communication Modalities: The Effects of Modality Congruence and Processing Style on Brand Evaluation and Brand Choice
Published in Communication research (01-08-2010)“…Previous research has shown that prior brand exposure (e.g., through advertising) can positively influence brand consideration, brand attitudes, and brand…”
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20
Exploring Space in the Consultation Room: Environmental Influences during Patient-Physician Interaction
Published in Journal of health communication (01-04-2012)“…Patients' disclosure of personal information is a key factor in health communication. Research shows that the environment can affect self-disclosure. The 2…”
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