RENDERING SERVICES IN CHILD AND YOUTH CARE CENTRES: EXPERIENCES AND CHALLENGES OF SOCIAL WORKERS

Effective social work services in child and youth care centres (CYCCs) depend on how social workers deal with the associated experiences and challenges. This study explored social workers’ experiences and challenges in rendering services in CYCCs in the Tshwane municipal district. A qualitative rese...

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Bibliographic Details
Published in:Social Work Vol. 59; no. 2; pp. 43 - 63
Main Authors: Phaswana, Kagisho, Erlank, Elizabeth
Format: Journal Article
Language:English
Published: Stellenbosch University of Stellenbosch 01-01-2023
Department of Social Work, Stellenbosch University/ Universiteit Stellenbosch
Stellenbosch University
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Summary:Effective social work services in child and youth care centres (CYCCs) depend on how social workers deal with the associated experiences and challenges. This study explored social workers’ experiences and challenges in rendering services in CYCCs in the Tshwane municipal district. A qualitative research approach employing the phenomenological design was adopted, and in-depth semi-structured interviews were conducted. The findings confirmed that social workers have various positive and negative experiences and face multiple challenges in rendering services in CYCCs. Several suggestions to improve service delivery in CYCCs are made. Keywords: social worker, experiences, challenges, social work services, Child and Youth Care Centre (CYCC)
ISSN:2312-7198
0037-8054
2312-7198
DOI:10.15270/59-2-1034