Search Results - "Papastathopoulos, Avraam"

Do environmental turbulence, dynamic capabilities, and artificial intelligence force SMEs to be innovative? by Al Dhaheri, Mariam Hamad, Ahmad, Syed Zamberi, Papastathopoulos, Avraam

“…Although environmental turbulence poses significant challenges for small and medium-sized enterprises (SMEs), it also offers opportunities for them to thrive…”
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Organizational readiness for digital financial innovation and financial resilience by Hussain, Matloub, Papastathopoulos, Avraam

“…The use of digital financial innovations (DFIs) in firms is widespread for supply or demand reasons. Successful realization of DFIs requires a digital…”
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Which hotel services really matter to Muslim travelers? Developing and validating a multidimensional-continuum scale by Papastathopoulos, Avraam

“…Tourism organizations around the globe, along with various professional and academic studies, have signaled the importance of halal tourism as an emerging…”
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Epidemiological susceptibility risk and tourist flows around the world by Mertzanis, Charilaos, Papastathopoulos, Avraam

“…Global tourist flows have increased in recent decades, but so have the outbreak and spread of epidemics, with enormous social and economic costs for the…”
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Quiet quitting: relationship with other concepts and implications for tourism and hospitality by Hamouche, Salima, Koritos, Christos, Papastathopoulos, Avraam

“…Purpose While quiet quitting is not an entirely new phenomenon, no published research has examined its relationship to existing concepts from a human resource…”
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Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style by Boukis, Achilleas, Koritos, Christos, Daunt, Kate L., Papastathopoulos, Avraam

“…Customer incivility toward frontline employees (FLEs) is a widespread phenomenon within tourism and hospitality industries, severely depleting the…”
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Customer incivility as an identity threat for frontline employees: The mitigating role of organizational rewards by Boukis, Achilleas, Koritos, Christos, Papastathopoulos, Avraam, Buhalis, Dimitrios

“…This work proposes identity theory as a novel theoretical lens for understanding frontline employees' responses to customer incivility in tourism and…”
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Effects of resource orchestration, strategic information exchange capabilities, and digital orientation on innovation and performance of hotel supply chains by Tajeddini, Kayhan, Hussain, Matloub, Gamage, Thilini Chathurika, Papastathopoulos, Avraam

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Effects of faith-based attributes on hotel prices: the case of halal services by Papastathopoulos, Avraam, Koritos, Christos, Mertzanis, Charilaos

“…Purpose For more than 40 years, researchers have examined an exhaustive set of attributes as price determinants in tourism and hospitality. In extending this…”
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What services do Muslim tourists want? Uncovering nonlinear relationships and unobserved heterogeneity by Papastathopoulos, Avraam, Kaminakis, Kostas, Mertzanis, Charilaos

“…Halal tourism is a dynamic emerging market segment that is growing at a notable pace. Understanding the Muslim travelers' needs, interests and behaviors is a…”
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Demographic Analysis of Residents’ Support for Tourism Development in the UAE: A Bayesian Structural Equation Modeling Multigroup Approach by Papastathopoulos, Avraam, Ahmad, Syed Zamberi, Al Sabri, Nada, Kaminakis, Kostas

“…This study examines how the demographic profiles of residents (gender, level of education, nationality, length of residency, and age) moderate the relationship…”
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Effects of COVID-19 induced non-pharmaceutical interventions on hotel room prices: A comprehensive hedonic pricing study across nine countries by Papastathopoulos, Avraam, Koritos, Christos, Beneki, Christina

“…The current COVID-19 pandemic is compelling tourism and hospitality providers to invest heavily into a wide array of non-pharmaceutical interventions (NPIs -…”
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Measuring service quality and customer satisfaction of the small- and medium-sized hotels (SMSHs) industry: lessons from United Arab Emirates (UAE) by Ahmad, Syed Zamberi, Ahmad, Norita, Papastathopoulos, Avraam

“…Purpose This study aims to delve upon customer satisfaction and service quality within small- and medium-sized hotels (SMSHs) by using a modified SERVQUAL…”
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Cross-segment validation of customer support for AI-based service robots at luxury, fine-dining, casual, and quick-service restaurants by Wang, Yao-Chin, Papastathopoulos, Avraam

“…Purpose With the trend of adopting and studying artificial intelligence (AI) service robots at restaurants, the authors’ understanding of how customers…”
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Impact of leader–member exchange and perceived organisational support on turnover intention: The mediating effects of psychological stress by AlHashmi, Maryam, Jabeen, Fauzia, Papastathopoulos, Avraam

“…Purpose The purpose of this paper is to investigate the relationship between leader–member exchange (LMX), perceived organisational support (POS) and turnover…”
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Trust, information sharing and uncertainty: An empirical investigation into their impact on sustainability in service supply chains in the United Arab Emirates by Khan, Mehmood, Hussain, Matloub, Papastathopoulos, Avraam, Manikas, Ioannis

“…The idea of sustainability has yet to enjoy its due share in service supply chains. There has been a dearth of literature in this area, predominantly regarding…”
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Unveiling front-line employees’ brand construal types during corporate brand promise delivery: A multi-study analysis by Boukis, Achilleas, Punjaisri, Khanyapuss, Balmer, John M.T., Kaminakis, Kostas, Papastathopoulos, Avraam

“…Marshalling empirical insights from three empirical studies, this work unveils the heterogeneous nature of front-line employees’ (FLEs) corporate brand…”
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Residents’ perceptions of the impact of tourism in Abu Dhabi, United Arab Emirates by Hammad, Nada, Ahmad, Syed Zamberi, Papastathopoulos, Avraam

“…Purpose This paper aims to investigate residents’ perceptions of tourism’s impact on their support for tourism development in Abu Dhabi, United Arab Emirates…”
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Examining the role of leadership inspiration, rewards and its relationship with contribution to knowledge sharing: Evidence from the UAE by Al Dari, Taghreed, Jabeen, Fauzia, Papastathopoulos, Avraam

“…Purpose The purpose of this paper is to examine the impact of leadership and rewards on the contribution to knowledge sharing in public organizations of the…”
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A typology of consumers sharing luxury services by Semaan, Rania W., Boukis, Achilleas, Christodoulides, George, Papastathopoulos, Avraam

“…The exponential growth of the sharing economy has led to the emergence of new forms of luxury services and experiences. The rise of shared luxury services and…”
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