Search Results - "Paparoidamis, Nicholas G."
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Taking a closer look: Reasserting the role of self-accountability in ethical consumption
Published in Journal of business research (01-03-2021)“…Recent studies have repeatedly reported the frustrating intention–behavior gap in which consumers do not “walk their talk” in the ethical consumption context…”
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The role of supplier performance in building customer trust and loyalty: A cross-country examination
Published in Industrial marketing management (01-04-2019)“…Building trust in buyer–seller relationships is a focal issue in relationship marketing. However, there are mixed results concerning the performance outcomes…”
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Global brand ownership: The mediating roles of consumer attitudes and brand identification
Published in Journal of business research (01-09-2016)“…The branding literature repeatedly emphasizes the role brands play in shaping consumer identities. In this context, the rise of global consumer groups gives…”
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Being Innovative While Being Green: An Experimental Inquiry into How Consumers Respond to Eco‐Innovative Product Designs
Published in The Journal of product innovation management (01-11-2019)“…Eco‐innovations are an effective way for companies to strategically align themselves with customers’ growing environmental concerns. Despite their crucial…”
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Making the world a better place by making better products: Eco-friendly consumer innovativeness and the adoption of eco-innovations
Published in European journal of marketing (12-08-2019)“…PurposeThis paper aims to examine whether consumers respond differently to different types of eco-innovations and to explore how and under what conditions…”
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Service quality, relationship satisfaction, trust, commitment and business-to-business loyalty
Published in European journal of marketing (01-01-2007)“…Purpose - The purpose of this study is to establish a theoretical basis for evaluating a strategic increase in customers' perceptions of service product…”
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Eco-Innovations in Global Markets: The Effect of Ecological (In)Congruence on Consumers’ Adoption Intentions
Published in Journal of international marketing (East Lansing, Mich.) (01-09-2020)“…Eco-innovations are increasingly manufactured and consumed across national borders. Although global outsourcing can be financially profitable, it is…”
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Building Customer Loyalty in Intercultural Service Encounters: The Role of Service Employees’ Cultural Intelligence
Published in Journal of international marketing (East Lansing, Mich.) (01-06-2019)“…Intercultural service encounters, in which customers and service employees from different cultures interact, are becoming more common in the market. Despite…”
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The impact of service/product performance and problem-solving on relationship satisfaction
Published in Academia (Consejo Latinoamericano de Escuelas de Administración) (10-04-2020)“…PurposeThe purpose of this paper is to merge service and product quality concepts as well as problem-solving capabilities and relationship satisfaction into an…”
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An empirical investigation into the impact of relationship selling and LMX on salespeople's behaviours and sales effectiveness
Published in European journal of marketing (24-07-2009)“…Purpose - This study aims to develop and test a model of relationship selling management. It seeks to examine the impact of leadership quality and relationship…”
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Supply source selection criteria: The impact of supplier performance on distributor performance
Published in Industrial marketing management (01-11-2004)“…In drawing attention to certain important gaps in the purchasing literature, the study reports on a systematic examination of supplier performance in…”
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12
Learning orientation and leadership quality: Their impact on salespersons' performance
Published in Management decision (2005)“…Although sales managers influence to a great extent their salespeople's outcomes, research examining the impact of leadership effectiveness and learning…”
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Sharing with perfect strangers: The effects of self-disclosure on consumers’ trust, risk perception, and behavioral intention in the sharing economy
Published in Journal of business research (01-05-2022)“…The transactional and disposable nature of liquid consumption has placed trust as the lifeblood of sharing economy service innovation, enabling billions of…”
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14
Making the world a better place by making better products
Published in European journal of marketing (12-09-2019)“…Purpose This paper aims to examine whether consumers respond differently to different types of eco-innovations and to explore how and under what conditions…”
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IMP 2019 conference special edition “Value co-creation in B2B markets”
Published in Industrial marketing management (01-07-2021)Get full text
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Service quality and marketing performance in business-to-business markets: exploring the mediating role of client satisfaction
Published in Managing service quality (01-04-2004)“…Drawing on relevant literature, the authors empirically test a model of business loyalty in a sample of 234 clients of information systems suppliers,…”
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Service quality, relationship satisfaction, trust, commitment and businesstobusiness loyalty
Published in European journal of marketing (31-07-2007)“…Purpose The purpose of this study is to establish a theoretical basis for evaluating a strategic increase in customers' perceptions of serviceproduct quality…”
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18
Learning orientation and leadership quality
Published in Management decision (01-08-2005)“…Purpose - Although sales managers influence to a great extent their salespeople's outcomes, research examining the impact of leadership effectiveness and…”
Get full text
Journal Article -
19
Service quality and marketing performance in businesstobusiness markets exploring the mediating role of client satisfaction
Published in Managing service quality (01-04-2004)“…Drawing on relevant literature, the authors empirically test a model of business loyalty in a sample of 234 clients of information systems suppliers,…”
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