Paper persistence, workarounds, and communication breakdowns in computerized consultation management

Highlights ► We investigated challenges to using computerized consults in the Veterans Health Administration. ► We identified cases of paper persistence, workarounds, and communication breakdowns. ► Understanding these challenges is important to design enhanced informatics tools.

Saved in:

Bibliographic Details
Published in:	International journal of medical informatics (Shannon, Ireland) Vol. 80; no. 7; pp. 466 - 479
Main Authors:	Saleem, Jason J, Russ, Alissa L, Neddo, Adam, Blades, Paul T, Doebbeling, Bradley N, Foresman, Brian H
Format:	Journal Article
Language:	English
Published:	Ireland Elsevier Ireland Ltd 01-07-2011
Subjects:	Communication Barriers Computerized medical record [MeSH] Consultation and referral [MeSH] Continuity of Patient Care Electronic health records [MeSH] Hospitals, Veterans Human information processing [MeSH] Internal Medicine Medical Records Systems, Computerized - standards Other Workarounds Workarounds Computerized medical record [MeSH] Human information processing [MeSH] Electronic health records [MeSH] Consultation and referral [MeSH]
Online Access:	Get full text
Tags:	Add Tag No Tags, Be the first to tag this record!

Description
Summary:	Highlights ► We investigated challenges to using computerized consults in the Veterans Health Administration. ► We identified cases of paper persistence, workarounds, and communication breakdowns. ► Understanding these challenges is important to design enhanced informatics tools.
Bibliography:	ObjectType-Article-1 SourceType-Scholarly Journals-1 ObjectType-Feature-2 content type line 23
ISSN:	1386-5056 1872-8243
DOI:	10.1016/j.ijmedinf.2011.03.016