Search Results - "Nankai business review international"

The driving effect of internal and external environment on green innovation strategy-The moderating role of top management’s environmental awareness by Cao, Hongjun, Chen, Zewen

“…Purpose Green innovation strategy is not only a new idea to achieve green development but also the inevitable choice for enterprises to upgrade. At present,…”
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Enhancing customer satisfaction with chatbots: the influence of anthropomorphic communication styles and anthropomorphised roles by Xu, Ying, Zhang, Jianyu, Chi, Rui, Deng, Guangkuan

“…Purpose Chatbots are increasingly used in online retail settings and are becoming a powerful tool for brands to engage customers. However, consumers’…”
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User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust by Amin, Muslim, Rezaei, Sajad, Abolghasemi, Maryam

“…Purpose The purpose of the study is to investigate the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust on Mobile website…”
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Green purchasing behaviour of international tourists in Malaysia using green marketing tools: theory of planned behaviour perspective by Patwary, Ataul Karim, Mohamed, Muharis, Rabiul, Md Karim, Mehmood, Waqas, Ashraf, Muhammad Umair, Adamu, Adamu Abbas

“…Purpose This study aims to examine the effects of green marketing tools on tourists’ behavioural intention to buy green products by measuring individuals’…”
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Toward a dynamic model of organizational resilience by Ma, Zhenzhong, Xiao, Lei, Yin, Jielin

“…Purpose This study aims to examine contemporary research on organizational resilience and then propose an integrated dynamic model to study organizational…”
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The nexus between CRM and competitive advantage: the mediating role of customer loyalty by Al Karim, Rashed, Alam, Mirza Mohammad Didarul, Al Balushi, Maha Khamis

“…Purpose The purpose of this study is to examine the impact of customer relationship management (CRM) components on competitive advantage through customer…”
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Determinants of household behavioural intention towards reducing, reusing and recycling food waste management by Chengqin, Edmund Khoo, Zailani, Suhaiza, Rahman, Muhammad Khalilur, Aziz, Azmin Azliza, Bhuiyan, Miraj Ahmed, Gazi, Md. Abu Issa

“…Purpose This study aims to investigate the determinants of household behavioural intention towards household reducing, reusing and recycling behaviour of food…”
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Innovation in finance: a bibliometric and content-analysis study by Firmansyah, Egi Arvian, Masri, Masairol, Anshari, Muhammad, Besar, Mohd Hairul Azrin

“…Purpose Finance continuously evolves as the technological innovation progresses in the society. Numerous prior studies have discussed emerging financial…”
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Perceived climate of Cha-xu and trust on knowledge sharing: a moderated mediation model by Xia, Fangfang, Wang, Changfeng, Sun, Rui, Qi, Mingyue

“…Purpose This study aims to identify an antecedent that hinders knowledge sharing, namely, the perceived climate of Cha-xu. Based on the social exchange…”
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Enhancing word of mouth in the quick service restaurants: role of perceived brand globalness and localness by Ghorbanzadeh, Davood, Rahehagh, Atena, Ghiyasi, Maryam

“…Purpose Due to changing consumer thinking patterns and market dynamics, the quick service restaurant (QSR) industry has changed dramatically in the past few…”
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Forecasting tourism demand with helpful online reviews by Liao, Zhixue, Gou, Xinyu, Wei, Qiang, Xing, Zhibin

“…Purpose Online reviews serve as valuable sources of information, reflecting tourists’ attentions, preferences and sentiments. However, although the existing…”
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How human–computer interaction perception affects consumer well-being in the context of online retail: from the perspective of autonomy by Shen, Pengyi, Wan, Demin, Li, Jinxiong

“…Purpose In recent years, the application of artificial intelligence and digital technology has increasingly become a priority for online retailers. It is…”
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Understanding customers’ interactive experience in immersive performing art: a narrative transportation perspective by Wu, Xuanjin, Zhang, Meng, Shi, Si

“…Purpose The increasing popularity of immersive activities (e.g. immersive performing art (IPA) at tourism destinations calls for the need to understand…”
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Gamification and customer experience: the mediating role of brand engagement in online grocery retailing by Jami Pour, Mona, Rafiei, Khadije, Khani, Monireh, Sabrirazm, Atena

“…Purpose In recent years, the concept of gamification is one of the fastest-growing trends in the field of marketing to persuade, motivate and manipulate…”
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Multiple environmental regulations and green technology innovation: a boundary theory perspective by Luo, Qingfeng, Zhao, Xi

“…Purpose Based on boundary theory, the authors try to clarify the boundaries of multiple environmental regulations. This paper aims to explore the strategic…”
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Bystanders’ support for online customer complaints: an integrated perspective of deontic justice theory and attribution theory by Zhang, Jin, Weng, Zhigang

“…Purpose Online complaints have emerged as a pivotal avenue for customers to voice their dissatisfaction. In this context, bystanders, as third-party observers,…”
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Sustainability and profitability of Malaysia crude palm oil supply chain management: system dynamics modelling approach by Mareeh, Hadi Yahya Saleh, Prabakusuma, Adhita Sri, Hussain, Mohammad Delwar, Patwary, Ataul Karim, Dedahujaev, Akmalhon, Aleryani, Rami Abdullah

“…Purpose The agriculture industry has a considerable impact on Malaysia’s economy, as seen by its contribution of roughly 8.2% of gross domestic product in 2018…”
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Customers’ adoption of multiple platforms and retailers’ channel performance: evidence from Chinese fast-food industry by Jiang, Peiqi, Zhang, Sha

“…Purpose Retailers are increasingly adding multiple platform apps. For instance, Hilton Hotel is listed on booking.com, Expedia and TripAdvisor. The purpose of…”
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Can stakeholders’ attention to innovation promote corporate innovation? by Yang, Haixia, Pan, Hongbo

“…Purpose Given the significance of innovation in enabling firms to maintain a long-term competitive edge and secure excess profits, this paper aims to…”
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The effect of referral tasks on customers’ referral likelihood on social platforms by Ma, Sai, Xie, Qinghong, Wang, Jiaxin, Dong, Jingjing

“…Purpose Customer referral programs (CRPs) are popular; however, they often generate low referral rates. The authors propose that certain CRP referral tasks may…”
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