Past Has Gone but Present Is Yours: Debunking Post-Mortem Process by Safeguarding Lessons Learned during Disaster

Past Has Gone but Present Is Yours: Debunking Post-Mortem Process by Safeguarding Lessons Learned during Disaster

Many organisations across disaster management disciplines have formal processes for identifying, documenting and disseminating lessons from disasters or incidents in anticipation that they and others will be able to learn from past experiences and improve future responses. However, reports on lesson...

Full description

Saved in:
Bibliographic Details
Published in:Systemic practice and action research Vol. 34; no. 5; pp. 537 - 553
Main Authors: Mohideen, Hanizah Hj, Dorasamy, Magiswary, Raman, Murali
Format: Journal Article
Language:English
Published: New York Springer US 01-10-2021
Springer Nature B.V
Subjects:
Business and Management
Disaster recovery
Disasters
Methodology of the Social Sciences
Organization
Original Research
Sociology
Knowledge management
Protection motivation
Information technology
Disaster recovery
Action research
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Many organisations across disaster management disciplines have formal processes for identifying, documenting and disseminating lessons from disasters or incidents in anticipation that they and others will be able to learn from past experiences and improve future responses. However, reports on lessons learned are completed after few hours or days after full disaster recovery from the incident but not during the disaster recovery, in which, leads to missing valuable information. Protection Motivation Theory (PMT) from a psychological context was used as role of theory to safeguard lessons learned during Disaster Recovery (DR) activities. An Action Research (AR) approach with interviews and focus group techniques was employed to understand DR process challenges in client organisation. The DR lessons-learned process was simplified and tested successfully via four simulations and the results demonstrated an improvement in error reduction, which lead to time and cost savings.
ISSN:1094-429X
1573-9295
DOI:10.1007/s11213-020-09546-5