An exploratory study of enterprise resource planning adoption in Greek companies

An exploratory study of enterprise resource planning adoption in Greek companies

Purpose - To examine enterprise resource planning (ERP) adoption in Greek companies, and explore the effects of uncertainty on the performance of these systems and the methods used to cope with uncertainty.Design methodology approach - This research was exploratory and six case studies were generate...

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Bibliographic Details
Published in:Industrial management + data systems Vol. 106; no. 7; pp. 1033 - 1059
Main Authors: Koh, S.C.L, Simpson, M, Padmore, J, Dimitriadis, N, Misopoulos, F
Format: Journal Article
Language:English
Published: Wembley Emerald Group Publishing Limited 01-08-2006
Subjects:
Customer relationship management
Customization
Enterprise resource planning
Greece
Knowledge management
Literature reviews
Manufacturing resource planning
Material requirements planning
Production planning
Questionnaires
Radio frequency identification
Research methodology
Resource management
Software
Studies
Success
Suppliers
Supply chain management
Taxonomy
Uncertainty
Uncertainty management
Greece
Greece
Uncertainty management
Resource management
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Summary:Purpose - To examine enterprise resource planning (ERP) adoption in Greek companies, and explore the effects of uncertainty on the performance of these systems and the methods used to cope with uncertainty.Design methodology approach - This research was exploratory and six case studies were generated. This work was part of a larger project on the adoption, implementation and integration of ERP systems in Greek enterprises. A taxonomy of ERP adoption research was developed from the literature review and used to underpin the issues investigated in these cases. The results were compared with the literature on ERP adoption in the USA and UK.Findings - There were major differences between ERP adoption in Greek companies and companies in other countries. The adoption, implementation and integration of ERP systems were fragmented in Greek companies. This fragmentation demonstrated that the internal enterprise's culture, resources available, skills of employees, and the way ERP systems are perceived, treated and integrated within the business and in the supply chain, play critical roles in determining the success failure of ERP systems adoption. A warehouse management system was adopted by some Greek enterprises to cope with uncertainty.Research limitations implications - A comparison of ERP adoption was made between the USA, UK and Greece, and may limit its usefulness elsewhere.Practical implications - Practical advice is offered to managers contemplating adopting ERP.Originality value - A new taxonomy of ERP adoption research was developed, which refocused the ERP implementation and integration into related critical success failure factors and total integration issues, thus providing a more holistic ERP adoption framework.
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ISSN:0263-5577
1758-5783
0263-5577
DOI:10.1108/02635570610688913