Search Results - "Mayr, Kathrin"

Customer deviance in retailing: Managers’ emotional support and employees’ affective wellbeing by Mayr, Kathrin, Teller, Christoph

“…Retail employees are increasingly under pressure as they are confronted with the dark side of customer behaviour: Customer deviance (NCD). Consequently,…”
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The ethical edge: Unveiling the power of virtuousness in retailing from employees’ perspectives by Mayr, Kathrin, Teller, Christoph

“…Virtue ethics is a central pillar for business success, yet remains unexplored in retailing as research targets primarily unethical or negative deviant…”
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Channel-switching behaviour and customer deviance by Mayr, Kathrin, Teller, Christoph

“…Purpose Unacceptable behaviour in retailing – negative customer deviance (NCD) is rising, damaging retailers financially. Current research investigates forms…”
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Managing consumer trust in e-commerce: evidence from advanced versus emerging markets by Quintus, Michaela, Mayr, Kathrin, Hofer, Katharina Maria, Chiu, Yen Ting

“…Purpose Gaining and maintaining trust in e-commerce is crucial for online purchases. Specifically, understanding trust formation and its consequences in a…”
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Unethical customer behaviour: causes and consequences by Mayr, Kathrin, Schwendtner, Teresa, Teller, Christoph, Gittenberger, Ernst

“…PurposeUnethically behaving customers deviating from morally acceptable norms have posed an additional challenge to retailers, frontline employees (FLEs) and…”
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Asymmetric COGARCH processes by Behme, Anita, Klüppelberg, Claudia, Mayr, Kathrin

“…Financial data are as a rule asymmetric, although most econometric models are symmetric. This applies also to continuous-time models for high-frequency and…”
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Asymmetric COGARCH processes by Behme, Anita, Klüppelberg, Claudia, Mayr, Kathrin

“…Financial data are as a rule asymmetric, although most econometric models are symmetric. This applies also to continuous-time models for high-frequency and…”
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Hand gesture decoding using ultra-high-density EEG by Schreiner, Leonhard, Sieghartsleitner, Sebastian, Mayr, Kathrin, Pretl, Harald, Guger, Christoph

“…The exploration of high EEG electrode densities is of great interest in current BCI research. This paper investigates the neural representation of high-level…”
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Asymmetric COGARCH processes by Behme, Anita, Klüppelberg, Claudia, Mayr, Kathrin

“…Financial data are as a rule asymmetric, although most econometric models are symmetric. This applies also to continuous-time models for high-frequency and…”
Get full text