Search Results - "MAGLIO, P"
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The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co-Creation of Value
Published in Production and operations management (01-05-2008)“…The current growth of the service sector in global economies is unparalleled in human history—by scale and speed of labor migration. Even large manufacturing…”
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From data to value: A nine-factor framework for data-based value creation in information-intensive services
Published in International journal of information management (01-04-2018)“…•Nine factors that characterize data-based value creation were identified.•The nine factors were identified and defined based on six action research…”
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Steps toward a science of service systems
Published in Computer (Long Beach, Calif.) (01-01-2007)“…The service sector accounts for most of the world's economic activity, but it's the least-studied part of the economy. A service system comprises people and…”
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The service system is the basic abstraction of service science
Published in Information systems and e-business management (01-09-2009)“…ion is a powerful thing. During the nineteenth century, the Industrial Revolution was built on many powerful abstractions, such as mass, energy, work, and…”
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Market Orientation, Internal Process, and External Network: A Qualitative Comparative Analysis of Key Decisional Alternatives in the New Service Development
Published in Decision sciences (01-08-2009)“…ABSTRACT Scholars from different disciplines acknowledge the importance of studying new service development (NSD), which is considered a central process for…”
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Innovation and Big Data in Smart Service Systems
Published in Journal of innovation management (Porto) (04-05-2016)“…As traditionally measured, services, which include everything from transportation to retail to healthcare to entertainment to hospitality and more, account for…”
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Agent-Based Models and Systems Science Approaches to Public Health
Published in American journal of preventive medicine (01-03-2011)Get full text
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Service-oriented technology and management: Perspectives on research and practice for the coming decade
Published in Electronic commerce research and applications (01-12-2008)“…Service-oriented technologies and management have gained attention in the past few years, promising a way to create the basis for agility so that companies can…”
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Smart cities with big data: Reference models, challenges, and considerations
Published in Cities (01-12-2018)“…Cities worldwide are attempting to transform themselves into smart cities. Recent cases and studies show that a key factor in this transformation is the use of…”
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On modeling value constellations to understand complex service system interactions
Published in European management journal (01-10-2012)“…► Capability to model complexity by composing simple models together, reliably and effectively. ► Proposed composite model would allow for simulation of the…”
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Actor engagement as a microfoundation for value co-creation
Published in Journal of business research (01-08-2016)“…The starting point for this research is that value co-creation is difficult to observe empirically, whereas actor engagement is observable and thus more likely…”
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Fundamentals of service science
Published in Journal of the Academy of Marketing Science (01-03-2008)“…Service systems are value-co-creation configurations of people, technology, value propositionsconnecting internal and external service systems, and shared…”
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A service science perspective on business model innovation
Published in Industrial marketing management (01-07-2013)“…Using four basic principles of service science, we systematically explore value-proposition design as one type of business model innovation. Service science…”
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Technology-enabled value co-creation: An empirical analysis of actors, resources, and practices
Published in Industrial marketing management (01-07-2016)“…How do economic actors in complex business-to-business (B2B) service systems co-create value when resource exchange is contingent on available and accessible…”
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On value and value co-creation: A service systems and service logic perspective
Published in European management journal (01-06-2008)“…The creation of value is the core purpose and central process of economic exchange. Traditional models of value creation focus on the firm’s output and price…”
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The Service System Is the Basic Abstraction of Service Science
Published in Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008) (01-01-2008)“…Abstraction is a powerful thing. During the 19th century, the industrial revolution was built on many powerful abstractions, such as mass, energy, work, and…”
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Conference Proceeding -
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Using data to advance service: managerial issues and theoretical implications from action research
Published in Journal of service theory and practice (23-01-2018)“…Purpose The proliferation of (big) data provides numerous opportunities for service advances in practice, yet research on using data to advance service is at a…”
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Mainstreaming Modeling and Simulation to Accelerate Public Health Innovation
Published in American journal of public health (1971) (01-07-2014)“…Dynamic modeling and simulation are systems science tools that examine behaviors and outcomes resulting from interactions among multiple system components over…”
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Experience with the use of tissue adhesives in pediatric endoscopic surgery
Published in Surgical endoscopy (01-02-2004)“…Due to technological improvements, the use of tissue adhesives and glues for tissue approximation and hemostasis in surgery has increased. We report our…”
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The role of symbols in value cocreation
Published in Marketing theory (01-09-2014)“…This article explores the role of symbols in value cocreation in order to develop a deeper understanding of how actors communicate, interact, and reconcile…”
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