Exploring perceptions of Lean in the public sector
This paper explores discourses around Lean by examining the perceptions of new users of Lean in the public sector. The paper draws on actor-network theory as the basis for exploring what these new users think about Lean and uses data analysis tools to extrude concepts of significance. The data sugge...
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Published in: | Public money & management Vol. 43; no. 1; pp. 64 - 72 |
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Main Authors: | , , , , |
Format: | Journal Article |
Language: | English |
Published: |
Oxford
Routledge
02-01-2023
Taylor & Francis Ltd |
Subjects: | |
Online Access: | Get full text |
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Summary: | This paper explores discourses around Lean by examining the perceptions of new users of Lean in the public sector. The paper draws on actor-network theory as the basis for exploring what these new users think about Lean and uses data analysis tools to extrude concepts of significance. The data suggests that Lean continues to retain diverse, parallel and competing perspectives. The responses also signal that key concepts of Lean are missing from the discourses, and that this highlights a need to discuss Lean as a mindset-not just as a set of tools. The paper suggests future directions for research to further explore the issues emphasised by respondents. |
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ISSN: | 0954-0962 1467-9302 |
DOI: | 10.1080/09540962.2020.1847454 |