Not for the Faint of Heart! A New Approach to Serials Management

A growing number of libraries acquire more and more of their serial publications in electronic format. This often necessitates new workflows or revised processes for ordering, renewing, and ensuring delivery of serial-based content. The Online Computer Library Center (OCLC) conducted research during...

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Bibliographic Details
Published in:	The Serials librarian Vol. 60; no. 1-4; pp. 61 - 74
Main Authors:	Blackburn, Jonathan, Lowden, Sylvia A.
Format:	Journal Article Conference Proceeding
Language:	English
Published:	New York, NY Taylor & Francis Group 01-01-2011 Haworth Press Taylor & Francis LLC
Subjects:	Acquisitions Computer simulation e-journals Electronic periodicals Electronic publishing electronic resource management Electronics Exact sciences and technology Information and communication sciences Information management Information science. Documentation Libraries Library and information science. General aspects Management Mathematical models On-line systems print to electronic format change Processes Sciences and techniques of general use Serials serials acquisitions subscriptions Surveys Use and user studies. Information needs user research Workflow Workflow software subscriptions User serials acquisitions Change Research Acquisition user research Serial Electronic periodical Electronic resource e-journals Subscription Resource management print to electronic format change electronic resource management
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Summary:	A growing number of libraries acquire more and more of their serial publications in electronic format. This often necessitates new workflows or revised processes for ordering, renewing, and ensuring delivery of serial-based content. The Online Computer Library Center (OCLC) conducted research during the first half of 2010 on how best to understand these new user needs and how they might be combined into a single, integrated, serial, and electronic product workflow. Presenters shared the findings from this research, as well as artifacts such as mental models, flow models, and cultural models gathered through processes known as contextual inquiry and mental modeling.
Bibliography:	ObjectType-Article-1 SourceType-Scholarly Journals-1 ObjectType-Feature-2 content type line 23 ObjectType-Article-2 ObjectType-Feature-1
ISSN:	0361-526X 1541-1095
DOI:	10.1080/0361526X.2011.556439