Search Results - "Llach, Joseph"

The balance of the impact of quality and recovery on satisfaction: the case of e-travel by Bernardo, Merce, Llach, Josep, Marimon, Frederic, Alonso-Almeida, M. Mar

“…The aim of this paper is to analyse the impact of a service failure on customer satisfaction in the online context. Specifically, the objectives are to examine…”
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Development and validation of quality standards for colonoscopy by Sánchez Del Río, Antonio, Baudet, Juan Salvador, Naranjo Rodríguez, Antonio, Campo Fernández de Los Ríos, Rafael, Salces Franco, Inmaculada, Aparicio Tormo, Jose Ramón, Sánchez Muñoz, Diego, Llach, Joseph, Hervás Molina, Antonio, Parra-Blanco, Adolfo, Díaz Acosta, Juan Antonio

“…Before starting programs for colorectal cancer screening it is necessary to evaluate the quality of colonoscopy. Our objectives were to develop a group of…”
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