Search Results - "Lee, Peter K. C."

Joint supply chain risk management: An agency and collaboration perspective by Li, Gang, Fan, Huan, Lee, Peter K.C., Cheng, T.C.E.

“…As supply chain risks refer to the risks transmitted among supply chain members and supply chain management (SCM) is concerned with close collaboration among…”
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Building professionals' intention to use smart and sustainable building technologies - An empirical study by To, Wai-Ming, Lee, Peter K C, Lam, King-Hang

“…Smart and sustainable buildings save energy and material resources and provide a comfortable environment that enhances their occupants' well-being and…”
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Socially responsible supplier development: Construct development and measurement validation by Lu, Rainy X.A., Lee, Peter K.C., Cheng, T.C.E.

“…Chinese manufacturing has recently been plagued by a raft of product safety problems such as melamine-tainted milk, lead-tainted toys, toxic toothpaste,…”
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mHealth and COVID-19: A Bibliometric Study by To, Wai-Ming, Lee, Peter K C

“…mHealth, i.e., using mobile computing and communication technologies in health care, has played an increasingly important role in the provision of medical care…”
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Operational improvement competence and service recovery performance: The moderating effects of role stress and job resources by Yang, Yefei, Lee, Peter K.C., Cheng, T.C.E.

“…Many scholars and service practitioners perceive service recovery as an important means to retain customer after service failures, but in practice many service…”
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Supplier partnership and cost performance: The moderating roles of specific investments and environmental uncertainty by Yeung, Kwong, Lee, Peter K.C., Yeung, Andy C.L., Cheng, T.C.E.

“…Drawing on the perspective of transaction cost economics (TCE), we explain the operating contexts in which supplier partnership is likely to be an effective…”
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Buyers’ perceptions on the impact of strategic purchasing on dyadic quality performances by Yeung, Kwong, Cheng, T.C.E., Lee, Peter K.C.

“…Carr and Pearson (1999 J. Oper. Manage. 17 (5), 497–519) find that strategic purchasing has direct and indirect positive associations with buyer financial…”
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How quality management system components lead to improvement in service organizations: A system practitioner perspective by To, Wai Ming, Yu, Billy T. W, Lee, Peter K. C

“…Service organizations use quality management systems as a part of their overall strategies to improve business processes and operations management…”
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The relationships among leadership, goal orientation, and service quality in high-contact service industries: An empirical study by Yee, Rachel W.Y., Lee, Peter K.C., Yeung, Andy C.L., Cheng, T.C.E.

“…High-contact service industries are characterized by close interaction between service employees and customers, and diverse customer needs. Such…”
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Team attributes and performance of operational service teams: An empirical taxonomy development by Lee, Peter K.C., To, W.M., Yu, Billy T.W.

“…Teams have been regarded as an integral element of a number of operations management (OM) strategies and many of their related concepts such as group dynamics…”
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Effective practices for improving service professionals' ethical behaviors: A multiple method study by Hu, Ying, Yang, Yefei, Lee, Peter K C

“…Enhancing frontline professional service employees' ethics has been an increasingly important issue for organizations in sustaining their reputation and…”
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Supplier alliances and environmental uncertainty: An empirical study by Lee, Peter K.C., Yeung, Andy C.L., Edwin Cheng, T.C.

“…Although supplier alliances are widely considered as an effective source of competitive advantage by firms operating in uncertain business environments, the…”
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Continuous improvement competence, employee creativity, and new service development performance: A frontline employee perspective by Yang, Yefei, Lee, Peter K.C., Cheng, T.C.E.

“…As an important source of competitive advantage, new service development (NSD) is widely used by service firms for new developments. Since creative ideas are…”
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Energy Consumption and Economic Development in Hong Kong, China by To, Wai-Ming, Lee, Peter K. C.

“…The economic structure of a city evolves as the city develops, resulting in a change in energy consumption. This paper presents a historical review of Hong…”
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The Effectiveness of Supply Chain Risk Information Processing Capability: An Information Processing Perspective by Huan Fan, Cheng, T. C. E., Gang Li, Lee, Peter K. C.

“…To mitigate and respond to supply chain risks, previous research usually views supply chain risk management as the management of various activities concerning…”
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Improving the effectiveness of online healthcare platforms: An empirical study with multi-period patient-doctor consultation data by Yang, Yefei, Zhang, Xiaofei, Lee, Peter K.C.

“…In the “internet plus” era, online healthcare platforms provide an effective way of easing the demand for hospitals, and their popularity among patients has…”
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What Motivates Chinese Young Adults to Use mHealth? by To, Wai-Ming, Lee, Peter K C, Lu, Jinxuan, Wang, Junhao, Yang, Yihan, Yu, Qingxin

“…mHealth is one of China's national strategies that brings affordable, accessible, and convenient health care to its entire population, may they be in cities or…”
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Factors Contributing to Haze Pollution: Evidence from Macao, China by To, Wai-Ming, Lee, Peter, Ng, Chi

“…Haze is a major environmental concern in many cities because it adversely affects people’s physiological and psychological well-being. This paper examines the…”
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An empirical study of transformational leadership, team performance and service quality in retail banks by Lee, Peter K.C., Cheng, T.C. Edwin, Yeung, Andy C.L., Lai, Kee-hung

“…The discipline of operations management (OM) has long been offering differing quantitative techniques for improving the efficiency of banking operations…”
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The impact of industry 4.0 on supply chain capability and supply chain resilience: A dynamic resource-based view by Huang, Kerry, Wang, Kedi, Lee, Peter K.C., Yeung, Andy C.L.

“…Industry 4.0, a collection of emerging intelligent and digital technologies, has been the main interest of both researchers and practitioners in operations…”
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