Search Results - "Lawton, Alan"

Are we being served?: Emotional labour in local government in Victoria, Australia by Rayner, Julie, Lawton, Alan

“…This paper explores how front-line street-level bureaucrats (SLBs) cope with the expectations of citizens, clients, or ‘customers’ in daily work and how SLBs…”
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Assessing Public Participation Initiatives in Local Government Decision-Making in Malaysia by Manaf, Halimah Abdul, Mohamed, Ahmad Martadha, Lawton, Alan

“…Increased public participation in government decisions contributes significantly to the enhancement of grass-roots democracy. This article assesses the level…”
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Linking Ethical Leadership with Firm Performance: A Multi-dimensional Perspective by Wang, Dan, Feng, Taiwen, Lawton, Alan

“…Despite the importance of ethical leadership, the impacts of its different facets on firm-level performance are unclear. Drawing on the resource-based view of…”
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Customer orientation and firm performance: The joint moderating effects of ethical leadership and competitive intensity by Feng, Taiwen, Wang, Dan, Lawton, Alan, Luo, Ben Nanfeng

“…Although the importance of customer orientation (CO) has been recognized, its relationship with firm performance is far from clear. This lack of clarity is…”
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Localism in Practice: Investigating Citizen Participation and Good Governance in Local Government Standards of Conduct by Lawton, Alan, Macaulay, Michael

“…This article examines how, against a background of localism endorsed by the 2010 coalition government in the United Kingdom, a key component of local integrity…”
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From Birth to Death: The Life of the Standards Board for England by Lawton, Alan, Macaulay, Michael

“…Organizations wax and wane, and some cease to exist altogether. The Standards Board for England was abolished after a 10-year life. Created to regulate the…”
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Developing a Framework for Ethical Leadership by Lawton, Alan, Páez, Iliana

“…Interest in ethical leadership from academics and practitioners has grown enormously in recent years. This article addresses this literature through a…”
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From Virtue to Competence: Changing the Principles of Public Service by Macaulay, Michael, Lawton, Alan

“…Virtue has long been a central principle in the tradition of public service-to what extent is it still relevant today? Focusing on the role of the monitoring…”
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Citizenship for All? Mobility and the "Right" Way to Live by Parnell-Berry, Bel, Lawton, Alan

“…The concept of citizenship is contested and related to rights, entitlements, duties, membership of a political community, and normative judgments about the…”
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Differences in personality and the sharing of managerial tacit knowledge: an empirical analysis of public sector managers in Malaysia by Abdul Manaf, Halimah, Harvey, William S, Armstrong, Steven J, Lawton, Alan

“…Purpose This study aims to identify differences in knowledge-sharing mechanisms and personality among expert, typical and novice managers within the Malaysian…”
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Towards a theory of integrity systems: a configurational approach by Six, Frédérique, Lawton, Alan

“…The integrity of public officials is considered a key determinant of public trust in government and a central concept in good governance. An integrity system…”
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Managerial Tacit Knowledge, Individual Performance, and the Moderating Role of Employee Personality by Manaf, Halimah Abdul, Armstrong, Steven J., Lawton, Alan, Harvey, William S.

“…This study investigates the relationship between knowledge-sharing mechanisms, managerial tacit knowledge, and individual performance in the Malaysian public…”
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Public service ethics: developing the field by Lawton, Alan

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Competing Values in Public Management: Introduction to the Symposium Issue by van der Wal, Zeger, de Graaf, Gjalt, Lawton, Alan

“…The main objective of the article is to review relevant literature on (competing) public values in public management and to present a number of perspectives on…”
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Case studies in public services management: edited by Alan Lawton and David McKevitt by Lawton, Alan, McKevitt, David

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Organizational citizenship behavior and the public service ethos: Whither the organization? by Rayner, Julie, Lawton, Alan, Williams, Helen M

“…Public services worldwide have been subject to externally imposed reforms utilizing tools such as financial incentives and performance targets. The adverse…”
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Public Service Ethos: Developing a Generic Measure by Rayner, Julie, Williams, Helen M., Lawton, Alan, Allinson, Christopher W.

“…This article conceptualizes public service ethos as a multidimensional construct and develops a framework that explains first, why individuals are motivated by…”
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Public service ethics in a changing world by Lawton, Alan

“…The past 25 years have seen profound changes in the management and delivery of public services throughout the UK and elsewhere. Such developments, known as New…”
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Competing values in public management by Wal, Zeger van der, Graaf, Gjalt de, Lawton, Alan

“…The main objective of the article is to review relevant literature on (competing) public values in public management and to present a number of perspectives on…”
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The Language of Ethics: Understanding Public Service Ethics Through Discourse by Lawton, Alan

“…Research into public service ethics is a growing field, but its progress has only fitfully been systematic. Developments in one area (e.g., public service…”
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