Cognitive ergonomics, socio-technical systems, and the impact of healthcare information technologies

Cognitive ergonomics, socio-technical systems, and the impact of healthcare information technologies

The United States healthcare system is transitioning from paper-based to computer-based systems. In this process, it is vitally important to focus on optimizing the role of human factors in systems design. This review examines a wide range of cognitive ergonomics and socio-technical systems issues t...

Full description

Saved in:
Bibliographic Details
Published in:International journal of industrial ergonomics Vol. 41; no. 4; pp. 336 - 344
Main Authors: Lawler, Erin K., Hedge, Alan, Pavlovic-Veselinovic, Sonja
Format: Journal Article
Language:English
Published: Amsterdam Elsevier B.V 01-07-2011
Elsevier BV
Subjects:
Cognitive ergonomics
Copying
Design engineering
Design factors
Electronic health records
Ergonomics
Health care
Healthcare information technology
Human factors
Human factors research
Information systems
Information technology
Medical errors
Socio-technical systems
Systems design
United States > US
USA
Cognitive ergonomics
Healthcare information technology
Socio-technical systems
Medical errors
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:The United States healthcare system is transitioning from paper-based to computer-based systems. In this process, it is vitally important to focus on optimizing the role of human factors in systems design. This review examines a wide range of cognitive ergonomics and socio-technical systems issues that impact the successful implementation of healthcare information technologies (HIT). We review evidence on the impact of HIT on medication errors, electronic health records and clinical support, copying clinical exams and notes, computerized-provider order entry and clinical decision support system, and bar-code medication administration systems. We examine research on barriers to successful HIT implementation and also on user workarounds of systems’ limitations. The review concludes by summarizing a series of important human factors design considerations that must be considered for successful systems implementation. This information is presented in a manner that should allow HIT system designers and implementers to readily incorporate these principles into their future developments. Relevance to industry: Evidence from a comprehensive review of the impact of HIT on a wide variety of important healthcare issues is presented and a series of human factors design considerations that are critical to successful HIT systems design is summarized.
Bibliography:ObjectType-Article-1
SourceType-Scholarly Journals-1
ObjectType-Feature-2
content type line 23
ISSN:0169-8141
1872-8219
DOI:10.1016/j.ergon.2011.02.006