Search Results - "Lam, Terry"

Predicting behavioral intention of choosing a travel destination by Lam, Terry, Hsu, Cathy H.C.

“…Studies on travel intentions have been one of the foci of tourism research for years, but the complex decision-making process leading to the choice of a travel…”
Get full text

A centennial literature review (1919–2019) of research publications on land readjustment from a neo-institutional economic perspective by LAI, Lawrence W.C., DAVIES, Stephen N.G., CHAU, K.W., CHOY, Lennon H.T., CHUA, Mark H., LAM, Terry K.W.

“…Informed by Coasian transaction cost reasoning from a neo-institutional economic perspective, this literature review identifies and examines 225 available…”
Get full text

Face mask effects during COVID-19: perspectives of managers, practitioners and customers in the hotel industry by Kong, Anthony, Oh, Jae-Eun, Lam, Terry

“…PurposeThe novel coronavirus (COVID-19) has completely changed the landscape of the hospitality industry. The World Health Organization does not officially…”
Get full text

An analysis of Mainland Chinese visitors’ motivations to visit Hong Kong by Hanqin, Zhang Qiu, Lam, Terry

“…China has become one of the most important markets for the Hong Kong tourism industry. The importance of China outbound market to Hong Kong has drawn scholars’…”
Get full text

Reference Group Influences among Chinese Travelers by Hsu, Cathy H. C., Kang, Soo K., Lam, Terry

“…Interpersonal influence is known to contribute to an individual's psychological formation (e.g., personal value, norm, attitude, perception). Reference group…”
Get full text

New Employees' Turnover Intentions and Organizational Commitment in the Hong Kong Hotel Industry by Lam, Terry, Lo, Ada, Chan, Jimmy

“…New employee turnover has long been a concern of those who investigate human resources issues. According to Hong Kong hotel statistics, the average annual…”
Get full text

An exploratory study of an internship program: The case of Hong Kong students by Lam, Terry, Ching, Larry

“…This study aimed to investigate the difference between expectations and perceptions of hospitality students towards their internship program, and to assess the…”
Get full text

Rating tourism and hospitality journals by McKercher, Bob, Law, Rob, Lam, Terry

“…This paper reports on the findings of a global study of tourism and hospitality academics asking them to rate their collective literature. The study adopted a…”
Get full text

A study of hotel employee behavioral intentions towards adoption of information technology by Lam, Terry, Cho, Vincent, Qu, Hailin

“…The purpose of this study was to explore the influence of perceived IT beliefs, task-technology fit, attitude, self-efficacy, and subjective norm on behavioral…”
Get full text

The role of the customer–seller relationship in the intention of the customer to complain: A study of Chinese restaurateurs by Cheng, Simone, Lam, Terry

“…The potential benefits of customer–seller relationships in the area of consumer complaints are seldom advocated, particularly in the relational oriented,…”
Get full text

Theory of Planned Behavior: Potential Travelers from China by Lam, Terry, Hsu, Cathy H. C.

“…Tourist behavior theories have been the focus of research in many tourism studies, but how travelers’ behavioral intention in choosing a travel destination is…”
Get full text

Testing the sufficiency of the theory of planned behavior: a case of customer dissatisfaction responses in restaurants by Cheng, Simone, Lam, Terry, Hsu, Cathy H.C.

“…This study tested the sufficiency of both the Theory of Planned Behavior (TPB) and the extended TPB models by adding the variable of past behavior. In…”
Get full text

Negative Word-of-Mouth Communication Intention: An Application of the Theory of Planned Behavior by Cheng, Simone, Lam, Terry, Hsu, Cathy H. C.

“…The current research employed the Theory of Planned Behavior as a theoretical foundation to test the antecedents of negative word-of-mouth (WOM) communication…”
Get full text

Leader-Member Exchange And Team-Member Exchange: The Roles Of Moderators In New Employees’ Socialization by Lam, Terry

“…Studies of new employees’ socialization have largely concentrated on met and unmet expectations and their associated socialization outcomes. Academic…”
Get full text

A study of outsourcing strategy: a case involving the hotel industry in Shanghai, China by Lam, Terry, Han, Michael X.J.

“…Hotels in China are attempting to adopt outsourcing. However, they are not always successful. This study investigated outsourcing strategy as perceived by…”
Get full text

Long-haul and short-haul outbound all-inclusive package tours by Lo, Ada, Lam, Terry

“…Most long-haul and short-haul outbound travelers in Hong Kong purchase all-inclusive package tours through travel agencies. Thus, it is important for travel…”
Get full text

Recognizing Customer Complaint Behavior: The Case of Hong Kong Hotel Restaurants by Lam, Terry, Tang, Vienna

“…The scope of this study was to identify the likelihood of various customer complaint behaviors occurring in Hong Kong hotel restaurants, and to assess the…”
Get full text

An investigation of employees’ job satisfaction: the case of hotels in Hong Kong by Lam, Terry, Zhang, Hanqin, Baum, Tom

“…High employee turnover in the hotel industry has become one of the major concerns for Hong Kong hotel managers. Many studies have found that turnover is…”
Get full text

Service quality of travel agents: the case of travel agents in Hong Kong by Lam, Terry, Zhang, Hanqin Qiu

“…Travel agents in Hong Kong have faced difficult times in recent years because of increasing customer demands and internal competition in the industry. A Hong…”
Get full text

Time of infliximab therapy initiation and dose escalation in Crohn’s disease by Lam, Mindy C W, Lee, Terry, Atkinson, Kenneth, Bressler, Brian

“…AIM:To determine if early initiation of anti-tumor necrosis factor therapy affects the need for dose escalation.METHODS:This was a retrospective review of…”
Get full text