Search Results - "Kleefstra, Sophia Martine"

Patient satisfaction revisited: A multilevel approach by Hekkert, Karin Dorieke, Cihangir, Sezgin, Kleefstra, Sophia Martine, van den Berg, Bernard, Kool, Rudolf Bertijn

“…Patient satisfaction surveys are increasingly used for benchmarking purposes. In the Netherlands, the results of these surveys are reported at the univariate…”
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Influence of Intensified Supervision by Health Care Inspectorates on Online Patient Ratings of Hospitals: A Multilevel Study of More Than 43,000 Online Ratings by Kool, Rudolf Bertijn, Kleefstra, Sophia Martine, Borghans, Ine, Atsma, Femke, van de Belt, Tom H

“…In the Netherlands, hospitals with quality or safety issues are put under intensified supervision by the Dutch Health Care Inspectorate, which involves…”
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Investigating the Potential Contribution of Patient Rating Sites to Hospital Supervision: Exploratory Results From an Interview Study in the Netherlands by Kleefstra, Sophia Martine, Zandbelt, Linda C, Borghans, Ine, de Haes, Hanneke J C J M, Kool, Rudolf B

“…Over the last decades, the patient perspective on health care quality has been unconditionally integrated into quality management. For several years now,…”
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