Search Results - "Kannan, N.G"

Improving the service quality of ocean container carriers: an Indian case study by Kannan, Vanumamalai, Bose, S.K, Kannan, N.G

“…Purpose - The purpose of this paper is to assist ocean container carriers in their service quality improvement strategies to ensure breakthrough performance in…”
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An evaluation of ocean container carrier selection criteria: an Indian shipper's perspective by Kannan, V., Bose, S.K., Kannan, N.G.

“…Purpose - The purpose of this paper is to assist ocean container carriers in devising effective marketing strategies to attract and retain Indian shippers by…”
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