Search Results - "Journal of contingencies and crisis management"

Fifteen years of social media in emergencies: A retrospective review and future directions for crisis Informatics by Reuter, Christian, Kaufhold, Marc‐André

“…Social media has been established in many larger emergencies and crises. This process has not started just a few years ago, but already 15 years ago in 2001…”
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The role of communication transparency and organizational trust in publics' perceptions, attitudes and social distancing behaviour: A case study of the COVID‐19 outbreak by Lee, Yeunjae, Li, Jo‐Yun Queenie

“…Integrating social cognitive theory and public relations literature, this study examines the effectiveness of organizations' transparent communication in…”
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The Transboundary Crisis: Why we are unprepared and the road ahead by Boin, Arjen

“…Modern societies rely on complex technological systems that are deeply intertwined with other complex systems that stretch across geographical, judicial and…”
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Urban resilience implementation: A policy challenge and research agenda for the 21st century by Coaffee, Jon, Therrien, Marie‐Christine, Chelleri, Lorenzo, Henstra, Daniel, Aldrich, Daniel P., Mitchell, Carrie L., Tsenkova, Sasha, Rigaud, Éric

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A Work-In-Process Literature Review: Incorporating Social Media in Risk and Crisis Communication by Veil, Shari R., Buehner, Tara, Palenchar, Michael J.

“…This work‐in‐process literature review gives an overview of recent insight in the incorporation of social media in risk and crisis communication. By marrying…”
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Disaster response aided by tweet classification with a domain adaptation approach by Li, Hongmin, Caragea, Doina, Caragea, Cornelia, Herndon, Nic

“…Social media platforms such as Twitter provide valuable information for aiding disaster response during emergency events. Machine learning could be used to…”
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How Social Media Is Changing Crisis Communication Strategies: Evidence from the Updated Literature by Cheng, Yang

“…By incorporating social media strategies into the traditional framework of crisis communication strategies (CCS), this article presents a comprehensive review…”
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The effect of social media on the dynamics of (self) resilience during disasters: A literature review by Jurgens, Manon, Helsloot, Ira

“…As is well known for decades, citizens are highly resilient during and after a disaster, they save the day by helping themselves and others. A relatively new…”
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Sense‐making in social media during extreme events by Stieglitz, Stefan, Bunker, Deborah, Mirbabaie, Milad, Ehnis, Christian

“…During an extreme event, individuals use social media to communicate, self‐organize, manage, and mitigate risks (crisis‐related communications) but also to…”
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The relational activation of resilience model: How leadership activates resilience in an organizational crisis by Teo, Winnie L., Lee, Mary, Lim, Wee‐Shiong

“…We proposed the Relational Activation of Resilience model to explain how leaders could utilize relationships to activate resilience during crisis and…”
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Does social capital pay off? The case of small business resilience after Hurricane Katrina by Torres, Ariana P., Marshall, Maria I., Sydnor, Sandra

“…This article uses objective and subjective measures of small business resilience and multiple categories of social capital pay‐offs to answer two main…”
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Managing Transboundary Crises: Identifying the Building Blocks of an Effective Response System by Ansell, Chris, Boin, Arjen, Keller, Ann

“…In recent years, crises have become increasingly transboundary in nature. This exploratory paper investigates whether and how the transboundary dimensions of…”
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Military crisis responses to COVID‐19 by Kalkman, Jori Pascal

“…Countries across the globe have mobilized their armed forces in response to the COVID‐19 pandemic. Current contributions of armed forces have resulted from an…”
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Truth, trust, and civic duty: Cultural factors in citizens' perceptions of mobile phone apps and social media in disasters by Appleby‐Arnold, Sandra, Brockdorff, Noellie, Fallou, Laure, Bossu, Rémy

“…This study investigates how citizens perceive the role of mobile phone apps specifically designed for disaster communication, and how these perceptions may…”
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Facebook and Twitter in Crisis Communication: A Comparative Study of Crisis Communication Professionals and Citizens by Eriksson, Mats, Olsson, Eva-Karin

“…This mixed‐methods study presents a comparative analysis of the use and perceived usefulness of Facebook and Twitter, among Swedish citizens and crisis…”
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Linking resilience, vulnerability, social capital and risk awareness for crisis and disaster research by Morsut, Claudia, Kuran, Christian, Kruke, Bjørn Ivar, Orru, Kati, Hansson, Sten

“…Crisis and disaster research has extensively contributed to theoretical, conceptual, methodological and empirical advances in the understanding of resilience,…”
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Activating constructive employee behavioural responses in a crisis: Examining the effects of pre‐crisis reputation and crisis communication strategies on employee voice behaviours by Kim, Young, Lim, Hyunji (Dana)

“…This study explores how organizational management can promote employee voice behaviours, as positive behavioural reactions with constructive ideas, in…”
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Self‐protection by fact‐checking: How pandemic information seeking and verifying affect preventive behaviours by Zhao, Xinyan, Tsang, Stephanie J.

“…The COVID‐19 pandemic has witnessed the proliferation of a plethora of (mis)information on various media platforms and inconsistent crisis instructions from…”
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Two sides of the same coin: Business resilience and community resilience by Adekola, Josephine, Clelland, David

“…The resilience of small businesses and how that relates to community resilience, especially in rural communities has remained an under‐researched aspect of…”
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AI‐Powered mental health chatbots: Examining users’ motivations, active communicative action and engagement after mass‐shooting disasters by Cheng, Yang, Jiang, Hua

“…Chatbots are gaining their popularity in society and have triggered heated discussions in academia as well. Currently, few studies explored the applications of…”
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