Search Results - "Journal of Business Communication"

Exploring the Impact of Internal Communication on Employee Psychological Well-Being During the COVID-19 Pandemic: The Mediating Role of Employee Organizational Trust by Qin, Yufan Sunny, Men, Linjuan Rita

“…This study examines whether and how internal communication at different levels (i.e., corporate symmetrical communication and supportive peer communication)…”
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Fostering Employee Trust via Effective Supervisory Communication during the COVID-19 Pandemic: Through the Lens of Motivating Language Theory by Men, Linjuan Rita, Qin, Yufan Sunny, Jin, Jie

“…This study examines how supervisory leadership communication during the COVID-19 pandemic fostered employee trust through the lens of motivating language…”
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The Interaction Effect of Crisis Communication and Social Support on The Emotional Exhaustion of University Employees during the COVID-19 Crisis by Charoensukmongkol, Peerayuth, Phungsoonthorn, Tipnuch

“…Although formal communication from an organization’s management is crucial during a crisis to reduce the uncertainties of employee, less is known about the…”
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The Role of Symmetrical Internal Communication in Improving Employee Experiences and Organizational Identification During COVID-19 Pandemic-Induced Organizational Change by Sun, Ruoyu, Li, Jo-Yun Queenie, Lee, Yeunjae, Tao, Weiting

“…Integrating strategic internal communication research with organizational change literature and organizational support theory, this study proposes a…”
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Examining the Effects of Internal Communication and Emotional Culture on Employees’ Organizational Identification by Yue, Cen April, Men, Linjuan Rita, Ferguson, Mary Ann

“…As one of the first empirical attempts investigating the emerging role of positive emotional culture within organizations, the study examined how a symmetrical…”
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Signaling, Verification, and Identification: The Way Corporate Social Advocacy Generates Brand Loyalty on Social Media by Park, Keonyoung, Jiang, Hua

“…Scholars have become increasingly interested in the importance of corporate social advocacy to an organization’s bottom line. However, few researchers have…”
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Virtual Team Leader Communication: Employee Perception and Organizational Reality by Newman, Sean A., Ford, Robert C., Marshall, Greg W.

“…Based on a study of leader communication effectiveness conducted in a large human resource outsourcing firm, this article reports how virtual team members’…”
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Helping Others and Feeling Engaged in the Context of Workplace Flexibility: The Importance of Communication Control by ter Hoeven, Claartje L., van Zoonen, Ward

“…Workplace flexibility can lead to fewer physical encounters, impacting the extent to which employees can help others. This is important because giving help to…”
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The Role of Public Skepticism and Distrust in the Process of CSR Communication by Kim, Sora, Rim, Hyejoon

“…Through a cross-sectional online survey, this study examines the moderated mediation model of public skepticism toward organizational altruism and public…”
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E-Leadership or “How to Be Boss in Instant Messaging?” The Role of Nonverbal Communication by Darics, Erika

“…Doing leadership in the virtual realm has now become a routine part of many leaders’ daily work, yet our understanding of how leadership is enacted in mediated…”
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Emails From the Boss—Curse or Blessing? Relations Between Communication Channels, Leader Evaluation, and Employees’ Attitudes by Braun, Stephan, Hernandez Bark, Alina, Kirchner, Alexander, Stegmann, Sebastian, van Dick, Rolf

“…The present research investigates if and how a more digitally centered communication between supervisors and employees satisfies employees’ needs regarding the…”
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The Impacts of Ethical Philosophy on Corporate Hypocrisy Perception and Communication Intentions Toward CSR by Shim, Kyujin, Kim, Jeong-Nam

“…This study investigates how perceptions of corporate hypocrisy from corporate social responsibility activities connect the public’s ethical philosophy to…”
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Communication and Teleworking: A Study of Communication Channel Satisfaction, Personality, and Job Satisfaction for Teleworking Employees by Smith, Stephanie A., Patmos, Alyssa, Pitts, Margaret J.

“…This study examines teleworkers’ job satisfaction related to the use of and satisfaction with a variety of communication channels and workers’ personality…”
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Corporate Apology After Bad Publicity: A Dual-Process Model of CSR Fit and CSR History on Purchase Intention and Negative Word of Mouth by Chung, Angie, Lee, Kang Bok

“…This article proposes and tests a dual-process model of corporate social responsibility (CSR) communication. Building on the framing theory and associative…”
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Navigating Crisis: The Role of Communication in Organizational Crisis by Marsen, Sky

“…This article introduces the special issue on crisis communication, whose aim is to bring together diverse approaches and methods of analysis in the field. The…”
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To Wear or Not to Wear: A Commentary on Mistrust in Public Comments to CDC Tweets about Mask-Wearing during COVID19 by Batova, Tatiana

“…Trust is an important component of crisis communication, and social media has been shown a promising avenue for building trust. Yet, mixed findings about how…”
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Driving Employee Engagement through CSR Communication and Employee Perceived Motives: The Role of CSR-Related Social Media Engagement and Job Engagement by Jiang, Hua, Luo, Yi

“…Employee engagement and corporate social responsibility (CSR) are two important issues attracting an increasing amount of attention from both business…”
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Framing Sustainable Finance: A Critical Analysis of Op-eds in the Financial Times by Strauß, Nadine

“…Being at the forefront in the public discussion about sustainable finance (SF) has become a competitive advantage for financial corporations. This study…”
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Dynamics of Symmetrical Communication Within Organizations: The Impacts of Channel Usage of CEO, Managers, and Peers by Lee, Yeunjae

“…Focusing on channels used by members of the organization in different positions, this study aims to examine the antecedents of two-way symmetrical…”
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Pronouns, Positioning, and Persuasion in Top Nonprofits’ Donor Appeals by Lentz, Paula, Getchell, Kristen, Dubinsky, James, Kerr, Mary Katherine

“…Despite increased giving in 2019, competition for donations among nonprofits remains high, especially when a charitable organization’s niche overlaps with that…”
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