Managing Digital Transformation for Social Good in Non-Profit Organizations: The Case of The Felix Project Zeroing Hunger in London

Managing Digital Transformation for Social Good in Non-Profit Organizations: The Case of The Felix Project Zeroing Hunger in London

The societal value of non-profit organizations (NPOs) and the enabling aspect of digital transformations (DTs) pinpoint these as cornerstones in our running after sustainable development goals (SDGs). However, applying DT to NPOs foreshadows outstanding but untapped opportunities to enhance our capa...

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Bibliographic Details
Published in:Voluntas (Manchester, England) Vol. 35; no. 3; pp. 417 - 427
Main Authors: Jong, Cindy Li Ken, Ganzaroli, Andrea
Format: Journal Article
Language:English
Published: New York Springer US 01-06-2024
Springer Nature B.V
Subjects:
Case studies
Charity
Collaboration
Digital technology
Entrepreneurs
Entrepreneurship
Hunger
Innovations
Kindness
Leadership
Nonprofit organizations
Organizational change
Participation
Political Science
Public good
Redistribution
Research Paper
Social entrepreneurship
Social interest
Social Policy
Social Sciences
Sustainability
Sustainable development
Transformation
Sustainable development goals
Digital transformation
Tech for social good
Social innovation
Non-profit organizations
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Summary:The societal value of non-profit organizations (NPOs) and the enabling aspect of digital transformations (DTs) pinpoint these as cornerstones in our running after sustainable development goals (SDGs). However, applying DT to NPOs foreshadows outstanding but untapped opportunities to enhance our capacity to meet those goals. This paper shed light on those opportunities by exploring the DT of a food redistribution charity which commits to reach zero hunger in London, the United Kingdom. Our results not only highlight the importance of studying DT in the setting of sustainable-oriented NPOs but also reveal the key role of leadership, entrepreneurship, agile management, co-creation, user-friendliness, and building a data-driven learning culture to strengthen its impact.
ISSN:0957-8765
1573-7888
DOI:10.1007/s11266-023-00597-5