Search Results - "Jakov Crnkovic"
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Invited Article: The Future of CRM is UX
Published in Business Systems Research (01-03-2013)“…This paper connects several sides of the web and mobile usages in business. The idea is to utilize Customer Relations Management (CRM) as the vehicle to…”
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Journal Article Paper -
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A decision-support framework for exploring supply chain tradeoffs
Published in International journal of production economics (01-09-2008)“…Producers of retail products continually need to determine how much of a particular product to produce. The difficulty of judging correctly is compounded when…”
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Journal Article -
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Software Support for the Classical, Contemporary and Future Project Management
Published in Journal of systemics, cybernetics and informatics (01-04-2006)“…The volume and complexity of Project Management (PM) raises many questions for managers. What exactly are we managing? People? Performance? Efficiency?…”
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Journal Article -
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Exploring the Knowledge Management Index as a Performance Diagnostic Tool
Published in Journal of systemics, cybernetics and informatics (01-04-2005)“…The knowledge management index (KMI) has been proposed as a parsimonious and useful tool to help organizations gauge their knowledge management (KM)…”
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A simulation study of two distributed task allocation procedures
Published in IEEE transactions on software engineering (01-01-1988)“…The authors concentrate on the simulation study of two distributed task allocation procedures: the load balancing and the LOCO procedure. The first is widely…”
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Journal Article