Search Results - "Iyer, Pramod"
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Market orientation, positioning strategy and brand performance
Published in Industrial marketing management (01-08-2019)“…As the importance of B2B branding increases, literature has received considerable attention in the recent years. An underexplored area in B2B branding revolves…”
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Investigating the effectiveness of retailers’ mobile applications in determining customer satisfaction and repatronage intentions? A congruency perspective
Published in Journal of retailing and consumer services (01-09-2018)“…With the increasing use of handheld digital devices for shopping, retailers are trying to effectively implement mobile applications. Drawing from extant…”
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Identifying the determinants of online retail patronage: A perceived-risk perspective
Published in Journal of retailing and consumer services (01-11-2016)“…The literature has examined the determinants of retail patronage from various perspectives, however, its online counterpart has received less attention. This…”
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4
Brands, love and family
Published in The journal of product & brand management (21-03-2016)“…Purpose – The purpose of this study is to explore the extent to which love cues are used by brands targeted at multiple decision-makers in a family,…”
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The effects of intergroup boundary permeability and hierarchy legitimacy on immigrant entrepreneurs' affective states, exchange strategies, and intentions toward suppliers
Published in Industrial marketing management (01-08-2020)“…With globalization and immigration trends accelerating, today's entrepreneurial milieu is replete with culturally diverse, sometimes opposing, expectations and…”
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Return policy, No joke: An investigation into the impact of a retailer's return policy on consumers' decision making
Published in Journal of retailing and consumer services (01-03-2021)“…This study investigates the important role of a retailer's return policy in consumers' decision making. Utilizing signaling theory and the Cue Diagnosticity…”
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Opportunism, governance structure and relational norms: An interactive perspective
Published in Journal of business research (01-08-2017)“…Opportunism in inter-firm partnership has intrigued scholars and managers, and existing research has identified several governance structural dimensions as…”
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Can I choose my offer? How choice of a promotional offer impacts consumer evaluations and decisions
Published in Journal of retailing (01-09-2024)Get full text
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9
Determinants of brand performance: the role of internal branding
Published in The journal of brand management (01-05-2018)“…The importance of internal branding is growing in both academia and practice. However, little attention has been directed toward identifying the organizational…”
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Imperfect produce: retailer actions and service outcomes
Published in The Journal of services marketing (26-11-2021)“…Purpose Food waste is a big problem where millions of pounds of produce are discarded every year because they are imperfect or unattractive. Despite the…”
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Customer value co-creation behaviors and service outcomes: insights from a transformative service
Published in Journal of strategic marketing (17-11-2021)“…This research focuses on a key transformative service, namely public higher education, and examines how student value co-creation behaviors contribute to the…”
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B2B brand positioning – A capability (exploration x exploitation) based typology: Cases from the Middle East
Published in Industrial marketing management (01-01-2023)“…As the importance of business to business (B2B) brand positioning increases, it has received considerable attention in recent years. While different…”
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Examining the effectiveness of WOM/eWOM communications across age-based cohorts: implications for political marketers
Published in The Journal of consumer marketing (01-01-2017)“…Purpose Political marketing is unable to reach out or influence voters as it once did. This study aims to identify means for political marketers to effectively…”
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14
Customer response to service encounter linguistics
Published in The Journal of services marketing (10-08-2018)“…Purpose Focused on multicultural service encounters, this paper aims to argue that the interplay between customer language preference, employee choice and use…”
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15
Relationship between retailers’ return policies and consumer ratings
Published in The Journal of services marketing (03-09-2020)“…Purpose Return policies are major risk-allaying cues for customers, yet they are a critical cost/lost-sales for retailers. Despite their importance in the…”
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Organizational ambidexterity, brand management capability and brand performance
Published in The Journal of business & industrial marketing (25-05-2021)“…Purpose The purpose of this study is to examine the extent to which an organization’s pursuit of radical and disruptive innovations and refinement of existing…”
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Investigating Moral Links Between Religiosity, Altruism, and Green Consumption
Published in Journal of nonprofit & public sector marketing (02-10-2017)“…Religious practice and green consumption seem inherently related, as each activity purportedly benefits society. Despite this, few studies have explored the…”
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Market orientation, brand management processes and brand performance
Published in The journal of product & brand management (24-02-2021)“…Purpose The purpose of this study is to investigate the manner in which market orientation types facilitate the development of brand management processes…”
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Employee, branch, and brand switching: the role of linguistic choice, use and adaptation
Published in The Journal of services marketing (01-01-2017)“…Purpose The purpose of this study is to explore how service employee choice and use of language to initiate and maintain conversation with second generation…”
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Positioning strategies of foreign and indigenous firms in an African cultural milieu
Published in Journal of business research (01-10-2020)“…Despite the pivotal role of positioning in marketing strategy formulation, few studies explicitly examine positioning strategies employed by foreign and…”
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