Search Results - "International journal of health care quality assurance"

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  1. 1

    Lean healthcare: scale, scope and sustainability by Hallam, Cory R.A, Contreras, Carolina

    “…Purpose Lean healthcare is highlighted in the literature as an approach to quality improvement and operational efficiency. The purpose of this paper is to…”
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    Journal Article
  2. 2

    Implementation of a nationwide electronic health record (EHR): The international experience in 13 countries by Fragidis, Leonidas L., Chatzoglou, Prodromos D.

    “…Purpose The purpose of this paper is to identify the best practices applied during the implementation process of a national electronic health record (EHR)…”
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    Journal Article
  3. 3

    Evaluating health service quality: using importance performance analysis by Izadi, Azar, Jahani, Younes, Rafiei, Sima, Masoud, Ali, Vali, Leila

    “…Purpose Measuring healthcare service quality provides an objective guide for managers and policy makers to improve their services and patient satisfaction…”
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    Journal Article
  4. 4

    Service quality and satisfaction in healthcare sector of Pakistan— the patients’ expectations by Javed, Saad Ahmed, Ilyas, Fatima

    “…Purpose The purpose of this paper is to assess the influence of patients’ expectations from healthcare service quality on their satisfaction with nursing in…”
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    Journal Article
  5. 5

    Evaluating Lean in healthcare by Burgess, Nicola, Radnor, Zoe

    “…Purpose - The purpose of this paper is to present findings relating to how Lean is implemented in English hospitals.Design methodology approach - Lean…”
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    Journal Article
  6. 6

    Participation in the digital transformation of healthcare: a review of qualitative studies by Wieslander, Lisabet, Bäckström, Ingela, Häggström, Marie

    “…The purpose of this review is to identify how health professionals perceive participation in implementation of new technology in healthcare…”
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    Linking organizational cronyism, time theft and nurse’s proactive behavior: an evidence from public sector hospitals of Pakistan by Khan, Muhammad Awais

    “…PurposeThe main objective of this study was to understand why employees engage in time theft behavior and what is the behavioral consequence of this deviant…”
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  9. 9

    Service quality, patient satisfaction and loyalty in the Bangladesh healthcare sector by Ahmed, Selim, Tarique, Kazi Md, Arif, Ishtiaque

    “…Purpose The purpose of this paper is to investigate service quality, patient satisfaction and loyalty in Bangladesh’s healthcare sector. It identifies…”
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    Journal Article
  10. 10

    Lean and Six Sigma in acute care: a systematic review of reviews by Deblois, Simon, Lepanto, Luigi

    “…Purpose – The purpose of this paper is to present a systematic review of literature reviews, summarizing how Lean and Six Sigma management techniques have been…”
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  11. 11

    Healthcare service quality: towards a broad definition by Mohammad Mosadeghrad, Ali

    “…Purpose - The main purpose of this study is to define healthcare quality to encompass healthcare stakeholder needs and expectations because healthcare quality…”
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  12. 12

    Factors affecting patient satisfaction and healthcare quality by Naidu, Aditi

    “…Purpose - The aim of this paper is to build a comprehensive conceptual model to understand and measure variables affecting patient satisfaction-based…”
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    Journal Article
  13. 13

    Senior citizens’ acceptance of connected health technologies in their homes by Etemad-Sajadi, Reza, Gomes Dos Santos, Gil

    “…Purpose The objective of this paper is to focus on seniors’ acceptance of the usage of connected healthcare technologies in their homes. The authors integrated…”
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    Journal Article
  14. 14

    Evaluating inputs of failure modes and effects analysis in identifying patient safety risks by Simsekler, Mecit Can Emre, Kaya, Gulsum Kubra, Ward, James R., Clarkson, P. John

    “…Purpose There is a growing awareness on the use of systems approaches to improve patient safety and quality. While earlier studies evaluated the validity of…”
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    Journal Article
  15. 15

    The mediating effect of patient trust on the relationship between service quality and patient satisfaction by Al-hilou, Mais, Suifan, Taghrid

    “…PurposeThe prime aim of this research is to examine the mediating effect of patient trust on the relationship between service quality and patient satisfaction…”
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  16. 16

    Environmental impact reduction as a new dimension for quality measurement of healthcare services: The case of magnetic resonance imaging by Esmaeili, Amin, McGuire, Charles, Overcash, Michael, Ali, Kamran, Soltani, Seyed, Twomey, Janet

    “…Purpose The purpose of this paper is to provide a detailed accounting of energy and materials consumed during magnetic resonance imaging (MRI)…”
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  17. 17

    A cross-organizational Lean deployment in an Italian regional healthcare system by Rosa, Angelo, Marolla, Giuliano, McDermott, Olivia

    “…PurposeThis study explores how Lean was deployed in several hospitals in the Apulia region in Italy over 3.5 years.Design/methodology/approachAn exploratory…”
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    Journal Article
  18. 18

    The success of strategic planning in health care organizations of Iran by Esfahani, Parvaneh, Mosadeghrad, Ali Mohammad, Akbarisari, Ali

    “…Purpose Although strategic planning promised to boost organizational performance, many health care managers found it difficult to implement it successfully…”
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  19. 19

    Leadership styles’ influence on the quality of nursing care by Alloubani, Aladeen, Akhu-Zaheya, Laila, Abdelhafiz, Ibrahim Mubarak, Almatari, M

    “…Purpose The purpose of this paper is to investigate managers’ leadership styles, from the perspective of registered nurses, and its effects on the quality of…”
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  20. 20

    Maternal health outcomes of socially marginalized groups in India by Yadav, Arvind Kumar, Jena, Pabitra Kumar

    “…PurposeThe present study delves into the health inequalities between the two most socially deprived groups namely Scheduled Tribes (STs) and Scheduled Castes…”
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