Search Results - "International journal of contemporary hospitality management"

PLS-SEM’s most wanted guidance by Becker, Jan-Michael, Cheah, Jun-Hwa, Gholamzade, Rasoul, Ringle, Christian M., Sarstedt, Marko

“…Purpose Partial least squares structural equation modeling (PLS-SEM) has attracted much attention from both methodological and applied researchers in various…”
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Effects of COVID-19 on hotel marketing and management: a perspective article by Jiang, Yangyang, Wen, Jun

“…Purpose This paper aims to discuss the effects of COVID-19 on hotel marketing and management practices and outlines a three-pronged research agenda to…”
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Metaverse as a driver for customer experience and value co-creation: implications for hospitality and tourism management and marketing by Buhalis, Dimitrios, Lin, Michael S., Leung, Daniel

“…Purpose Metaverse blends the physical and virtual worlds, revolutionizing how hospitality customers and hospitality organizations facilitate the co-creation of…”
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Hospitality, tourism, human rights and the impact of COVID-19 by Baum, Tom, Hai, Nguyen Thi Thanh

“…Purpose The purpose of this paper is to undertake a “real-time” assessment of the impact of the COVID-19 pandemic on the right to participate in hospitality…”
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Adoption of AI-based chatbots for hospitality and tourism by Pillai, Rajasshrie, Sivathanu, Brijesh

“…Purpose This study aims to investigate the customers’ behavioral intention and actual usage (AUE) of artificial intelligence (AI)-powered chatbots for…”
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An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research by Ali, Faizan, Rasoolimanesh, S. Mostafa, Sarstedt, Marko, Ringle, Christian M, Ryu, Kisang

“…Purpose Structural equation modeling (SEM) depicts one of the most salient research methods across a variety of disciplines, including hospitality management…”
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COVID-19’s impact on the hospitality workforce – new crisis or amplification of the norm? by Baum, Tom, Mooney, Shelagh K.K, Robinson, Richard N.S, Solnet, David

“…Purpose The purpose of this paper is to highlight the immediate impacts of the COVID-19 pandemic on the hospitality workforce in situ between mid-April and…”
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The value proposition of food delivery apps from the perspective of theory of consumption value by Kaur, Puneet, Dhir, Amandeep, Talwar, Shalini, Ghuman, Karminder

“…Purpose The theory of consumption values (TCV) has successfully explained much consumer choice behavior, but few studies have investigated the values that…”
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The combined use of symmetric and asymmetric approaches: partial least squares-structural equation modeling and fuzzy-set qualitative comparative analysis by Rasoolimanesh, S. Mostafa, Ringle, Christian M, Sarstedt, Marko, Olya, Hossein

“…Purpose This study aims to propose guidelines for the joint use of partial least squares structural equation modeling (PLS-SEM) and fuzzy-set qualitative…”
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Exploring customer experiences with robotics in hospitality by Tung, Vincent Wing Sun, Au, Norman

“…Purpose The purpose of this study is to explore consumer reviews with robotics based on the five dimensions for evaluating user experiences (i.e. embodiment,…”
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Business intelligence and big data in hospitality and tourism: a systematic literature review by Mariani, Marcello, Baggio, Rodolfo, Fuchs, Matthias, Höepken, Wolfram

“…Purpose This paper aims to examine the extent to which Business Intelligence and Big Data feature within academic research in hospitality and tourism published…”
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Smart hospitality: from smart cities and smart tourism towards agile business ecosystems in networked destinations by Buhalis, Dimitrios, O’Connor, Peter, Leung, Rosanna

“…Purpose Building on recent smart hospitality systematic reviews and extensive literature analyses, this paper aims to explore recent developments, themes and…”
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Leveraging ChatGPT and other generative artificial intelligence (AI)-based applications in the hospitality and tourism industry: practices, challenges and research agenda by Dwivedi, Yogesh K., Pandey, Neeraj, Currie, Wendy, Micu, Adrian

“…Purpose The hospitality and tourism sector has witnessed phenomenal growth in customer numbers during the postpandemic times. This growth has been accompanied…”
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Convergent validity assessment of formatively measured constructs in PLS-SEM: On using single-item versus multi-item measures in redundancy analyses by Cheah, Jun-Hwa, Sarstedt, Marko, Ringle, Christian M., Ramayah, T., Ting, Hiram

“…Purpose Researchers often use partial least squares structural equation modeling (PLS-SEM) to estimate path models that include formatively specified…”
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COVID-19 and restaurant demand: early effects of the pandemic and stay-at-home orders by Yang, Yang, Liu, Hongbo, Chen, Xiang

“…Purpose This paper aims to evaluate the early effects of the pandemic of coronavirus disease 2019 (COVID-19) and accompanying stay-at-home orders on restaurant…”
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Comparing crisis management practices in the hotel industry between initial and pandemic stages of COVID-19 by Lai, Ivan Ka Wai, Wong, Jose Weng Chou

“…Purpose Given the increasing number of travel restrictions, the COVID-19 outbreak has dealt a crippling blow to the hotel industry, and the crisis management…”
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The COVID-19 crisis and sustainability in the hospitality industry by Jones, Peter, Comfort, Daphne

“…Purpose This paper offers some reflections on changes in the relationships between sustainability and the hospitality industry following the onset of the…”
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Green human resource management, perceived green organizational support and their effects on hotel employees’ behavioral outcomes by Aboramadan, Mohammed, Karatepe, Osman M

“…Purpose This paper aims to propose a research model that explores perceived green organizational support (OS) as a mediator of the effect of green human…”
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Hospitality managers in turbulent times: the COVID-19 crisis by Giousmpasoglou, Charalampos, Marinakou, Evangelia, Zopiatis, Anastasios

“…Purpose This study aims to explore the role General Managers (GMs) play in mitigating the effects of the unprecedented COVID-19 pandemic…”
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A reflection on the Great Resignation in the hospitality and tourism industry by Liu-Lastres, Bingjie, Wen, Han, Huang, Wei-Jue

“…Purpose This paper aims to provide a critical reflection on the Great Resignation in the hospitality and tourism industry in the wake of the COVID-19 pandemic…”
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