Search Results - "Horky, Alisha Blakeney"
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Understanding the differences of public and private self-service technology
Published in The Journal of services marketing (01-01-2014)“…Purpose – The purpose of this paper is to explore the potential differences between types of self-service technology. Specifically, the paper explores how the…”
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Exploring the Facebook Like: a product and service perspective
Published in Journal of research in interactive marketing (12-10-2015)“…Purpose – The purpose of this exploratory study is to expand the knowledge of the current literature stream and to attempt to more fully understand the simple…”
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Ties that bind: leveraging horizontal and vertical ties within an entrepreneurial community in cross-promotional social media marketing
Published in Journal of research in marketing and entrepreneurship (27-03-2023)“…Purpose The purpose of this paper is to examine how small and medium enterprises (SMEs) within an entrepreneurial community engage in cross-promotion on social…”
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Fexit: The effect of political and promotional communication from friends and family on Facebook exiting intentions
Published in Journal of business research (01-01-2021)“…•Facebook users’ exiting intentions in the platform’s post-trust era is severely underexplored.•Users more freely express themselves and exhibit fewer exiting…”
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Why the little things matter: Exploring situational influences on customers' self-service technology decisions
Published in Journal of business research (01-03-2015)“…The bulk of self-service research has focused on customers' static attitudes toward the technology while failing to note that situational influences can often…”
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