Search Results - "Hilton, Bryson"

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  1. 1

    The Customer Success Community: An Exploration of Nonfirm Epistemic Communities and Their Influence on a New Sales Practice by Madruga, Roberto, Hilton, Bryson, Jung, Hyeyoon, Hochstein, Bryan, Silva, Edison Renato

    “…Customer success (CS) management is being implemented across global business markets. CS management is unique, as it exists within a broader CS community of…”
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    Journal Article
  2. 2

    Comparing and contrasting customer success management and relationship marketing by Madruga, Roberto P., Hilton, Bryson, Hochstein, Bryan, Navarro, Leonardo Luiz Lima, Silva, Édison Renato, Haddad, Assed N.

    Published in Cogent business & management (30-05-2024)
    “…Customer Success Management (CSM) is an emerging B2B strategy designed to prioritize and maximize customers’ value-in-use. Scholars have questioned whether CSM…”
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    Journal Article
  3. 3

    Student perceptions of open pedagogy: An exploratory study by Hilton III, John, Wiley, David, Chaffee, Reta, Darrow, Jennifer, Guilmett, JoAnn, Harper, Sarah, Hilton, Bryson

    Published in Open praxis (01-07-2019)
    “…With the increasing development and adoption of Open Educational Resources, many researchers and practitioners are interested in more carefully examining…”
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    Journal Article
  4. 4

    Identifying Student Perceptions of Different Instantiations of Open Pedagogy by John Hilton, Bryson Hilton, Tarah K. Ikahihifo, Reta Chaffee, Jennifer Darrow, JoAnn Guilmett, David Wiley

    “…As the adoption of open educational resources (OER) continues to increase, instructors have started using these resources for more than simply delivering…”
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    Journal Article
  5. 5

    Customer Success Management: The next evolution in customer management practice? by Hilton, Bryson, Hajihashemi, Bita, Henderson, Conor M., Palmatier, Robert W.

    Published in Industrial marketing management (01-10-2020)
    “…Customer Success Management (CSM) has transcended from a buzzword into the latest permutation in customer management practice and accordingly deserves rigorous…”
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    Journal Article
  6. 6
  7. 7

    Student Perceptions of Open Pedagogy: An Exploratory Study by John Hilton III, David Wiley, Reta Chaffee, Jennifer Darrow, JoAnn Guilmett, Sarah Harper, Bryson Hilton

    Published in Open praxis (01-11-2019)
    “…With the increasing development and adoption of Open Educational Resources, many researchers and practitioners are interested in more carefully examining…”
    Get full text
    Journal Article