Search Results - "Hartono, Markus"

How the Kano model contributes to Kansei engineering in services by Hartono, Markus, Chuan, Tan Kay

“…Recent studies show that products and services hold great appeal if they are attractively designed to elicit emotional feelings from customers. Kansei…”
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How Kansei Engineering, Kano And QFD can Improve Logistics Services by Markus Hartono, Amelia Santoso, Dina Natalia Prayogo

“…In the period of 2004 to 2014 there was a significant growth of employment in the logistics sector in Indonesia. This reflects a rapid rise in the need for…”
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AWARENESS OF 3D BODY-SCANNING AND PROSPECTIVE UPDATE OF INDONESIAN ANTHROPOMETRY FOR VIRTUAL FASHION DESIGN by Hartono, Markus, Jaya, Brian Kurniawan, Prianka, Dian, Parung, Christabel Annora, Viviany, Viviany

“…It is a challenge for the designer and user in compromising a perfect fit of fashion. This study addresses the awareness of users and development of two…”
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Kansei engineering-based robust design model for logistics services by Hartono, Markus, Santoso, Amelia

“…Previous studies in Kansei Engineering have focused on product design and development incorporating customer emotional needs and extended to service design and…”
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Ergo-Biopsychosocial Approach to Support the Quality of Life of Small Housing Inhabitants by Hartono, Markus, Tjahjoanggoro, Antonius Johanes, Tondok, Marselius Sampe, Hapsari, Indri

“…A study on the intervention of human factors engineering (known as ergonomics) on sustainable living based on biopsychological needs was conducted, taking…”
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The impact of supply chain partnership and market driven strategy on consumer behavior in buying Vocaloid Hatsune Miku products by Damar, Vicio Rizky, Hartono, Markus

“…Hatsune Miku is the first virtual singer who is currently achieving success, even up to the world level. Miku has a large number of fansbase, like a famous…”
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Predicting Service Reliability - Using Survival Analysis of Customer Fuzzy Satisfaction by Wahyudi, Rahman Dwi, Hadiyat, Mochammad Arbi, Hartono, Markus

“…It had been known that the main objective of adding service was creating value to improve customer satisfaction. Therefore, if customer satisfaction was…”
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Indonesian anthropometry update for special populations incorporating Drillis and Contini revisited by Hartono, Markus

“…Nowadays, research on anthropometry becomes more essential, and yet, it is critical due to its implication and contribution to product and system design. Since…”
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Motorcycle Parking Design with Simulation Approach Case Study: Rusunawa Penjaringan Sari 3, Surabaya by Krisnanda, Yohanes R., Hapsari, Indri, Arlianto, Jerry A., Tjahjoanggoro, Anton J., Hartono, Markus, Tondok, Marselius S.

“…Rusunawa Penjaringan Sari 3 is flats owned by Surabaya City government with capacity 99 units. The current motorcycle parking lot has a total area 185.61 m 2…”
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The modified Kansei Engineering-based application for sustainable service design by Hartono, Markus

“…Considering the human-centered design, this paper shows a modified-integrated approach of how to quantify the impact of perceived Kano's attractive services on…”
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Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty by Hartono, Markus, Raharjo, Hendry

“…This research aims to test the mediating role of both affective and cognitive satisfaction on the effect of service quality on loyalty. Affective satisfaction…”
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Anthropometry of the Singaporean and Indonesian populations by Chuan, Tan Kay, Hartono, Markus, Kumar, Naresh

“…This research collected anthropometric data of the Singaporean and Indonesian populations. The data were mainly from university students. In total, 245 male…”
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The Extended Integrated Model of Kansei Engineering, Kano, and TRIZ Incorporating Cultural Differences into Services by Markus Hartono

“…The fulfilment of customers’ emotional needs (Kansei in Japanese) tends to be highly expected, especially in growing industries such as the service industry…”
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What difference does the gig mobility service make in the workers’ human needs structure? by Hartono, Markus, Raharjo, Hendry, Ronyastra, I Made

“…This paper aims to compare and contrast the perceived psychological experience of the traditional versus gig mobility service workers with respect to their…”
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A corporate sustainability maturity model for readiness assessment: a three-step development strategy by Sari, Yenny, Hidayatno, Akhmad, Suzianti, Amalia, Hartono, Markus, Susanto, Harman

“…PurposeOne of the main challenges of organisations today is how to navigate their development into ideal sustainable organisations. However, each readiness…”
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Peran Work Engagement Pada Hubungan Kepemimpinan Transformasional Dengan Organizational Citizenship Behavior Dosen Milenial by Sofiah, Diah, Hartono, Markus, Sinambela, Frikson

“…Currently, many lecturer positions have been filled by millennials, even in 2025, the number of millennial workers will reach 75%, which means three out of…”
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Kansei engineering with online review mining methodology for robust service design by Hartono, Markus, Prayogo, Dina Natalia, Ronyastra, I. Made, Baredwan, Abdullah

“…Kansei Engineering (KE) has shown its prominent applicability in service design and development, focusing on translating and interpreting customers' emotional…”
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Working posture analysis on oyster mushroom farmers using OWAS method in Lempake, Samarinda, East Kalimantan by Fathimahhayati, Lina Dianati, Pawitra, Theresia Amelia, Tambunan, Willy, Hartono, Markus

“…A preliminary survey showed that oyster mushroom farmers in Lempake Samarinda experienced pain in several body segments, especially at their waist. It may be…”
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The effect of cognitive and affective aspects on usability by Prastawa, Heru, Ciptomulyono, Udisubakti, Laksono-Singgih, Moses, Hartono, Markus

“…Studies on customer's needs, desires and preferences have become highly important in the product design and development process. One consideration in usability…”
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AWARENESS OF 3D BODY-SCANNING AND PROSPECTIVE UPDATE OF INDONESIAN ANTHROPOMETRY FOR VIRTUAL FASHION DESIGN by Hartono, Markus, Jaya, Brian Kurniawan, Prianka, Dian, Parung, Christabel Annora, Viviany, Viviany

“…It is a challenge for the designer and user in compromising a perfect fit of fashion. This study addresses the awareness of users and development of two…”
Get full text